Product Integration Expert
vor 2 Wochen
We are currently seeking a talented Product Integration Expert to join our Customer Support team at Asyril SA. This role involves providing expert support for the integration of our innovative flexible feeding systems into various industrial automation environments.
The successful candidate will have a deep understanding of industrial automation concepts and be able to analyze complex problems, develop effective solutions, and provide exceptional customer service. Strong communication skills, both written and verbal, are essential for this role, as well as the ability to work collaboratively with cross-functional teams.
Key Responsibilities:
- Act as an expert on the use of Asyril products, providing technical guidance and support to customers and distributors in Europe.
- Develop best practices for the use of Asyril products, generate and update technical notes, and contribute actively to customer satisfaction.
- Collaborate closely with our sales team to provide feasibility studies and technical advice, identify training needs, and participate in drawing up content for technical trainings.
Requirements:
- Engineer or technician in industrial automation, microengineering, mechanical or electrical field.
- Former experience in industrial automation environment (such as robotics, robot peripherals, industrial vision, industrial software, or other connected fields).
- Customer-obsessed, engaged, organized, responsible, and independent personality with excellent interpersonal skills.
- Fluent in Italian and French, with high-level English language skills.
- Ability to travel worldwide when specialist expertise or technical knowledge is required.
About Asyril SA:
We are a leading provider of innovative flexible feeding systems for automation, offering a cutting-edge technology that is revolutionizing the feeding industry. Our products are key components for the Smart Factory of the future and Industry 4.0, and we are seeking a talented Product Integration Expert to join our Customer Support team.
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