Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Basel, Basel-Stadt - Coopers Group AG
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IT Support Specialist
vor 2 Monaten
Job Title: IT Support Specialist
Job Summary:
We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Coopers Group AG. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and ensuring that our IT systems are running smoothly.
Key Responsibilities:
- Identify and troubleshoot hardware and software problems
- Install and configure hardware and software
- Provide technical support to clients via phone, email, or in-person
- Document procedures and provide training materials to clients
- Proactively identify and resolve technical issues
- Collaborate with the IT team to develop and implement new processes and procedures
Requirements:
- 2+ years of experience in technical support or desktop support
- Proficiency in Windows/Mac OS and GSuite Applications
- Experience with remote desktop applications and help desk software
- Fluency in written and verbal communication in English and German
- Attention to detail and good problem-solving skills
- Excellent interpersonal skills and a proactive approach
Preferred Qualifications:
- Knowledge of Agile working methods Scrum/SAFe
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
