Technical Excellence Leader

vor 2 Monaten

Kirchberg BE, Bern, Schweiz Selecta AG Vollzeit
Technical Excellence Leader

Selecta AG, a leading European provider of coffee and innovative food solutions, is seeking a highly skilled Technical Excellence Leader to join its team. As a key member of the organization, you will be responsible for leading local technical operational excellence activities for Selecta Solutions, optimizing service level fulfillment, and driving continuous service improvement and quality levels across the core elements of Technical Services.

Key Responsibilities
  • Lead local Technical Operational Excellence activities for Selecta Solutions, including digital vending machines, coffee machines, smart fridges, snack markets, and other technical services.
  • Optimize service level fulfillment for Selecta core services, including technical repairs and new machine installations, towards leading service levels.
  • Drive continuous service improvement and quality levels across the core elements of Technical Services, including planning, day-to-day operations, and logistic footprint & warehouse operations throughout the entire service lifecycle.
  • Define and actively manage service level performance, focusing on efficiency, costs, and client service.
  • Act as a leader in Service Excellence at the intersection of Service Excellence and Technology to boost performance through leveraging IoT, robotics, and automation.
  • Develop and implement a Service Excellence Strategy to deliver "best-in-class" solutions from Group across countries and the entire service portfolio.
  • Standardize and implement mid-term improvement measures to increase client satisfaction, service level improvement, training & automation, and analytics & performance management.
  • Leverage best-in-class solutions to upscale service delivery across all country operations, utilizing telemetry or IoT.
  • Drive and steer country-specific improvements in service delivery in a centralized, coordinated way to secure timely realization of defined benefits.
  • Lead transformation and service improvements in a program lead role.
  • Develop initiatives to promote operational excellence across the Group's network.
  • Support operational teams in the use of business tools and operational processes, and in the continuous development of these tools and processes.
  • Monitor and continuously optimize the geographical operating footprint in line with country-specific projects on logistic network & warehouse operations.
  • Support the achievement of KPIs and develop new KPIs to support evolving business operations and client satisfaction.
  • Support operational teams in new projects, with a particular focus on data analytics and interpretation of information.
  • Work closely with finance and commercial functions, OP's team leaders in the country, and collaborate directly with Group Operational Excellence.
  • Manage the team of Group Experts in Service and Operations Excellence.
  • Able to travel up to 20% within Switzerland.


Requirements
  • Engineering, Business Administration, Finance, or Commercial background with a Bachelor's degree or equivalent.
  • Further education in Project Management (e.g., PMI).


Profile
  • 5 to 10 years' experience in service excellence & operations, logistics, retail business (e.g., with a proven track record in Lean Management certification, Six Sigma, etc.).
  • Clear historic responsibility and experience in a national service excellence improvement program, leading to significant improvement in service levels, client satisfaction, and cost-to-serve reduction.
  • Affinity with international companies, matrix organizations, cross-cultural leadership, fast-paced, and restructuring environments.
  • Experience in best-in-class transformation and change management ideally in mid-sized businesses with corporate structure.
  • Entrepreneurial with a dedicated business acumen.
  • German or French C2 or native, English C1 or native, further languages are a plus.
  • Positive and problem-solving mindset, self-starter with a high level of motivation to work autonomously.
  • Ability and courage to think "out-of-the-box".
  • Hands-on, solution-oriented, structured, precise, data-driven, and strong analytical skills with excellent organizational skills to manage a large number of ongoing projects and prioritize appropriately.
  • Business acumen and clear drive to implement meaningful solutions.
  • Strong communication skills & networker, discrete and resilient.
  • Willingness to travel.
  • Great interest in new technologies, digitization, and data analytics.


Special

Apply

If you are interested in this opportunity, please submit your application online through the Selecta AG career portal. We look forward to getting to know you.

  • Technical Excellence Leader

    vor 1 Monat

    Kirchberg BE, Bern, Schweiz Selecta AG Vollzeit

    Technical Excellence LeaderJoin Selecta AG, a leading European provider of coffee and innovative food solutions, in driving excellence in technical operations. As a Technical Excellence Leader, you will be responsible for leading local technical operational excellence activities for Selecta Solutions, optimizing service level fulfillment, and driving...

  • Technical Excellence Leader

    vor 2 Monaten

    Kirchberg BE, Bern, Schweiz Selecta AG Vollzeit

    Technical Excellence LeaderSelecta AG, a leading provider of coffee and innovative food solutions, is seeking a Technical Excellence Leader to drive service excellence and operational improvement across its European operations. As a key member of the Selecta team, you will be responsible for leading local technical operational excellence activities,...

  • Technical Excellence Leader

    vor 4 Wochen

    Kirchberg BE, Bern, Schweiz Selecta AG Vollzeit

    Technical Excellence LeaderJoin Selecta AG, a leading European provider of coffee and innovative food solutions, in driving operational excellence across our network. As a Technical Excellence Leader, you will lead local technical operational excellence activities for Selecta Solutions, optimizing service level fulfillment for core services, and driving...

  • Technical Excellence Director

    vor 2 Wochen

    Kirchberg BE, Bern, Schweiz Selecta AG Vollzeit

    Technical Excellence DirectorAt Selecta AG, we are seeking an experienced Technical Excellence Director to lead our Technical Operational Excellence activities for Selecta Solutions. The ideal candidate will have a strong background in service excellence, logistics, retail business, and a proven track record in Lean Management certification, Six Sigma, and...

  • Technical Lead

    vor 2 Wochen

    Corcelles BE, Bern, Schweiz ADL publicité SA Vollzeit

    We are seeking a highly skilled Technical Lead to oversee our software development team. This is a senior software engineer position that requires strong leadership and technical expertise.Key Responsibilities:Lead the development team in creating high-quality software solutionsCollaborate with cross-functional teams to ensure successful project...

  • Technical Process Advisor

    vor 2 Monaten

    Studen BE, Bern, Schweiz RWM Schweiz AG Vollzeit

    Job OverviewAs a Production Preparation Specialist at RWM Schweiz AG, you will play a crucial role in bridging the gap between various departments, ensuring seamless operations across manufacturing, quality assurance, and product development.Key ResponsibilitiesServe as a primary contact point among manufacturing, quality assurance, and development...

  • Senior Software Engineer

    vor 2 Wochen

    Burgdorf BE, Bern, Schweiz Gi Group SA Vollzeit

    Job Description:We are seeking a skilled Senior Software Engineer to lead our technology team. The ideal candidate will have strong technical skills and experience in software development.Key Responsibilities:Lead software development projectsDevelop and maintain software systemsCollaborate with cross-functional teamsRequirements:Bachelor's degree in...

  • Senior Manufacturing Team Lead

    vor 3 Wochen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Job Summary:Thermo Fisher Scientific is seeking a highly skilled Senior Manufacturing Team Lead to join our team. As a key member of our manufacturing operations, you will be responsible for leading a team of professionals in the development and implementation of new processes and technologies.Key Responsibilities:Team Development: Foster a collaborative and...

  • Manufacturing Team Lead

    vor 2 Wochen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Leadership in ManufacturingAs a Team Leader for DSP Manufacturing, you will play a pivotal role in the success of our manufacturing operations.Key ResponsibilitiesTeam Development: Foster a collaborative and inclusive work environment, mentor and develop team members to ensure a robust workflow and successful manufacturing campaigns.Cross-functional...

  • Senior DSP Manufacturing Operations Lead

    vor 3 Wochen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    About the Role:We are seeking a highly skilled Senior DSP Manufacturing Operations Lead to join our team at Thermo Fisher Scientific. In this role, you will be responsible for leading our DSP manufacturing operations, ensuring the highest quality standards and efficiency in our processes.Key Responsibilities:Process Development: Develop and implement new...

  • Manufacturing Team Lead

    vor 4 Wochen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Job Summary:We are seeking a highly skilled Manufacturing Team Lead to join our team at Thermo Fisher Scientific. As a key member of our DSP Manufacturing team, you will be responsible for leading the development and implementation of new manufacturing processes and lines, ensuring world-class manufacturing quality and operational readiness.Key...

  • Manufacturing Process Leader for Sterile Products

    Vor 3 Tagen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Job OverviewWe are seeking an experienced Manufacturing Process Leader to oversee the development and implementation of robust process parameters in our DSP manufacturing department.About Thermo Fisher ScientificWe are a world-class organization committed to delivering excellence in pharmaceutical operations. Our team is dedicated to fostering a...

  • Senior Manufacturing Lead

    Vor 6 Tagen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Job Summary:We are seeking a skilled Senior Manufacturing Lead to join our team at Thermo Fisher Scientific. In this role, you will be responsible for leading our Media Manufacturing team, overseeing the development and implementation of new production processes, and ensuring world-class manufacturing quality.Responsibilities:Team Development: Mentor and...

  • Senior Manufacturing Leader

    vor 4 Wochen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Job Title: Team Leader MediaAt Thermo Fisher Scientific, we are seeking a highly skilled and experienced Team Leader Media to join our team. As a key member of our manufacturing operations, you will be responsible for leading a team of professionals in the production of high-quality media and buffer preparations.Key Responsibilities:Mentor and develop team...

  • Manufacturing Training Expert

    vor 2 Wochen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    training specialist manufacturing job description as a training specialist manufacturing at thermo fisher scientific, you will lead our trainings in operations and serve as the first line of contact for solving and supporting an area of expertise in drug substance manufacturing. this includes technical support for critical process activities, collaborating...

  • Manufacturing Team Lead

    vor 4 Wochen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Job Summary:We are seeking a highly skilled Manufacturing Team Lead to join our team at Thermo Fisher Scientific. As a key member of our DSP Manufacturing team, you will be responsible for leading a team of professionals in the development and implementation of new manufacturing processes.Key Responsibilities:Team Development: Mentor and develop team...

  • Manufacturing Team Lead

    vor 3 Wochen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Job Summary:Thermo Fisher Scientific is seeking a skilled Manufacturing Team Lead to oversee the development and implementation of robust manufacturing processes in our DSP manufacturing operations. The ideal candidate will have a strong background in pharmaceutical operations, with expertise in biotech or pharma processes, including DSP, CIP/SIP, sterile...

  • Senior PCS Engineer

    vor 4 Wochen

    Lengnau BE, Bern, Schweiz ThermoFisher Vollzeit

    Job SummaryThermo Fisher Scientific is seeking a highly skilled Senior PCS Engineer to join our team. As a key member of our automation team, you will be responsible for implementing and maintaining our Process Control System (PCS) solutions.Key ResponsibilitiesImplement and maintain PCS solutions, including execution, qualification, and validation...

  • Manufacturing Training Specialist

    vor 1 Monat

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Job Title: Training Specialist ManufacturingThermo Fisher Scientific is a world leader in serving science, with a mission to enable our customers to make the world healthier, cleaner, and safer. We are seeking a highly skilled Training Specialist Manufacturing to lead our trainings in operations and support an area of expertise in Drug Substance...

  • Manufacturing Training Specialist

    vor 4 Wochen

    Lengnau BE, Bern, Schweiz Thermo Fisher Scientific Vollzeit

    Thermo Fisher Scientific is a world leader in serving science, with a mission to enable our customers to make the world healthier, cleaner, and safer. We are seeking a highly skilled Manufacturing Training Specialist to lead our trainings in operations.This position will be the first line of contact for solving and supporting an area of expertise in Drug...