Sales and Revenue Consultant

Vor 5 Tagen


Genf, Genf, Schweiz MSC CRUISES Vollzeit

About the Role

We are seeking a skilled Sales and Revenue Consultant to join our team at MSC Cruises. In this role, you will be responsible for driving sales and revenue in the Spa department, ensuring exceptional guest satisfaction and maximizing revenue.

Key Responsibilities

  • Develop and implement sales strategies to drive revenue growth in the Spa department.
  • Maintain high levels of guest satisfaction through excellent customer service skills.
  • Work closely with the Spa Manager to achieve sales targets and maximize revenue.
  • Execute regular wellness and spa events to promote services and products.
  • Support the onboard therapist and technician team in closing retail sales.
  • Support the Spa Reception in upselling and cross-selling services.
  • Provide product knowledge training to the Spa Team.

Requirements

  • Advanced product knowledge of skincare, body care, and hair care.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • High school graduate or equivalent.


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