Customer Service Professional
Vor 6 Tagen
Albinati Aeronautics, a leading player in the business aviation industry, is seeking an exceptional individual to fill the role of Customer Service Advisor. This dynamic position offers a unique opportunity to join a forward-thinking organization that prides itself on providing top-notch customer service.
About the Role:
- Engage with clients: receive and coordinate customer flight requests with the Flight Operations department.
- Coordinate services: arrange additional luxury services tailored to meet customers' needs.
- Liaise with stakeholders: communicate effectively with internal and external stakeholders.
- Monitor processes: ensure timely completion of all tasks and monitor flights and third-party services.
- Build relationships: maintain strong communication with customers and company departments.
Candidate Profile:
- Languages: fluent in French and English is mandatory; proficiency in any additional language is highly valued.
- Multitasking: able to handle multiple tasks and work efficiently under pressure.
- Organized: excellent organizational skills and attention to detail are essential.
- Interpersonal Skills: strong ability to build relationships with customers and maintain a positive telephone demeanor.
- Customer-Oriented: committed to delivering exceptional customer satisfaction.
- Flexible: willing to work on a shift basis.
- Experience: previous experience in business aviation or luxury service is required.
What We Offer:
- Personalized Training: comprehensive training program to ensure your success in this role.
- Exciting Career Path: step into a role that offers valuable experience in both business aviation and luxury service industries.
- Innovative Environment: work in a dynamic and forward-thinking environment where your ideas and contributions are valued.
- Proudly Swiss, Globally Respected: join a company that promotes Swiss quality while maintaining a strong international presence.
- Professional Development: access to continuous learning and development opportunities to advance your career.
- Dynamic Team: collaborate with a motivated and young team that drives success through teamwork and innovation.
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