Customer Service Professional

Vor 6 Tagen


Genf, Genf, Schweiz Albinati Aeronautics Vollzeit

Albinati Aeronautics, a leading player in the business aviation industry, is seeking an exceptional individual to fill the role of Customer Service Advisor. This dynamic position offers a unique opportunity to join a forward-thinking organization that prides itself on providing top-notch customer service.

About the Role:

  • Engage with clients: receive and coordinate customer flight requests with the Flight Operations department.
  • Coordinate services: arrange additional luxury services tailored to meet customers' needs.
  • Liaise with stakeholders: communicate effectively with internal and external stakeholders.
  • Monitor processes: ensure timely completion of all tasks and monitor flights and third-party services.
  • Build relationships: maintain strong communication with customers and company departments.

Candidate Profile:

  • Languages: fluent in French and English is mandatory; proficiency in any additional language is highly valued.
  • Multitasking: able to handle multiple tasks and work efficiently under pressure.
  • Organized: excellent organizational skills and attention to detail are essential.
  • Interpersonal Skills: strong ability to build relationships with customers and maintain a positive telephone demeanor.
  • Customer-Oriented: committed to delivering exceptional customer satisfaction.
  • Flexible: willing to work on a shift basis.
  • Experience: previous experience in business aviation or luxury service is required.

What We Offer:

  • Personalized Training: comprehensive training program to ensure your success in this role.
  • Exciting Career Path: step into a role that offers valuable experience in both business aviation and luxury service industries.
  • Innovative Environment: work in a dynamic and forward-thinking environment where your ideas and contributions are valued.
  • Proudly Swiss, Globally Respected: join a company that promotes Swiss quality while maintaining a strong international presence.
  • Professional Development: access to continuous learning and development opportunities to advance your career.
  • Dynamic Team: collaborate with a motivated and young team that drives success through teamwork and innovation.


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