Lab IT Specialist

vor 4 Wochen


Stein, Schweiz D-ploy Vollzeit
IT Support Role in Basel, Switzerland

D-ploy is a leading IT and Engineering Solutions company with a strong presence in the EMEA region, including Switzerland, Germany, Czech Republic, Austria, UK, and the USA. We pride ourselves on delivering innovative and superior services and solutions to top-tier clients.

We are seeking an experienced IT Support Specialist to join our team in Basel, Switzerland. This role offers a unique opportunity to work in the Pharma industry, with exposure to new technologies and an international environment.

Key Responsibilities:
  • Provide 1st and 2nd-level IT support for hardware and software issues, including printers, scanners, handheld devices, and Windows systems.
  • Support computerized systems, including user administration, deployment of new tools, and regular contacts with software providers.
  • Offer lab IT support, including documentation of installations, implementation of IT hardware and infrastructure-related solutions, and troubleshooting of analytical software applications and lab PC systems.
Requirements:
  • Minimum 2-3 years' experience in a similar position, preferably in a Pharmaceutical company.
  • Strong IT background, with laboratory IT support experience an advantage.
  • Good understanding of and motivation for working in regulated environments (GxP).
  • Knowledge of different analytical software and user/power user skills.
  • Basic knowledge of Qualification V-Model (IQ/OQ/PQ).
  • Interest in Technical Writing and Software-related topics.
  • Ability and willingness to work in a paper-based environment.
  • Flexible and team-oriented person.
  • Collaborative and creative individual who owns and solves problems creatively, can communicate ideas and results effectively to colleagues and stakeholders.
  • Experienced working in multinational teams, sensitive to cultural differences and adaptable.
  • Fluent English and German knowledge required, French knowledge a plus.
  • Candidates must declare a Criminal record extract not older than three months.
Benefits:
  • Broad range of activities, tasks, and projects.
  • Lunch Checks or Reka Money (Lunch Checks can be used in 7000+ restaurants, Reka Money can be used for Transport & Accommodation, Sport & Wellbeing, Leisure & Culture, Holidays & Travel).
  • Enjoy free refreshments in our D-ploy offices.
  • Insurance Benefits.
  • Gym Benefits.
  • Fishing for Friends program – our referral program.
  • Further development and professional advancement.
  • Friendly and international working environment.
  • Competitive salary and various benefits.

Are you a skilled IT professional looking for a new challenge? If you believe you have the skills and experience required for this role, we would like to hear from you.


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