IT Infrastructure and Support Manager

vor 1 Monat

ChâtelStDenis Laurastar SA Vollzeit
Job Title: IT Infrastructure and Support Manager

Laurastar SA is seeking a highly skilled IT Infrastructure and Support Manager to join our team. As a key member of our IT department, you will be responsible for ensuring the availability, stability, and optimal performance of all IT infrastructure components to support seamless business operations.

Main Responsibilities:
  • Implement robust security measures and maintain compliance with industry standards and regulations to protect data and IT assets.
  • Lead the adoption of advanced technologies and best practices to enhance the efficiency, scalability, and cost-effectiveness of the IT infrastructure.
  • Provide high-quality support services to promptly resolve technical issues, ensuring user satisfaction and minimal business disruption.
  • Communicate and collaborate effectively with other departments, system users, and key stakeholders.
Key Activities:
  • Infrastructure Management: Oversee IT infrastructure operations, ensure security, scalability, and reliability, manage backups, disaster recovery, and service continuity.
  • Team Leadership: Lead and mentor IT teams, foster collaboration, and conduct performance evaluations.
  • Project Management: Lead IT infrastructure projects, ensuring on-time and within-budget delivery.
  • Support: Oversee technical issue resolution, implement proactive measures to prevent outages, and ensure high system availability.
  • Vendor Management: Manage vendor relationships and SLAs for optimal service delivery.
  • Budget Management: Manage the IT infrastructure budget, ensure cost-effective solutions, and monitor financial performance.
Requirements:
  • Proficiency or relevant experience with: Network Management, Server and Systems Administration, Cloud Computing, Storage Solutions, Database Management, Security Management, Monitoring and Performance Tools, IT Service Management, Endpoint Management, Collaboration Tools, Vendor and License Management, Backup and Recovery Solutions.
  • Strong team leadership in diverse, multicultural environments with excellent French and English communication skills.
  • Result-oriented, innovative and agile with strong problem-solving abilities and deadline management.
  • Excellent analytical skills and the ability to quickly grasp complex technical processes.
What We Offer:
  • A dynamic, modern environment
  • Possibility of teleworking

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