Cabin Attendant on the Venice Simplon-Orient-Express
vor 3 Wochen
We are seeking a highly skilled and experienced Cabin Steward to join our team on the Venice Simplon-Orient-Express. As a Cabin Steward, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met throughout their stay, and crafting personalized accommodations and amenities to cater to individual needs.
Key Responsibilities- Customer Service: Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
- Cabin Maintenance: Maintain the cleanliness and tidiness of the cabins or rooms, sanitizing, changing bed linens, replenishing supplies, and ensuring a comfortable and aesthetically pleasing environment for guests.
- Turndown Services: Provide turndown services in the evening, preparing the cabin for rest while guests enjoy fine cuisine in the dining car and sumptuous cocktails in the bar.
- Safety and Security: Take complete responsibility for maintaining the safety and security of the sleeping cars at all times.
- Experience: Several years' experience in Hospitality at luxury level.
- International Experience: Experience in dealing with international customers.
- Knowledge: Basic knowledge of reception, housekeeping, and/or F&B service techniques.
- Physical Ability: Ability to perform heavy lifting operations (over 35kg).
- Flexibility: Flexibility to work varying hours, including weekends and holidays.
- Self-Organization: Strong self-organization and time management skills.
- Teamwork: Team player.
- Travel: Travelling extensively across Europe.
- Passport: European or Swiss passport.
- Language: Fluency in English and French, a basic comprehension of Italian a plus.
We offer a comprehensive range of compensation, perks, and benefits, including:
- Competitive Salary: Competitive basic salary.
- Internal Discounts: Internal Belmond discounts.
- Loyalty Program: Loyalty and recognition rewards program.
- Learning and Development: Ongoing Learning and Development opportunities.
- Social Events: Social and staff welfare events.
- Accommodation: Discounted shared staff accommodation (upon availability).
- Meals: Complimentary meals provided during your workday.
We are proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains, and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
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