Technical Support Coordinator

vor 1 Tag


Genf, Genf, Schweiz JobCourier Vollzeit
About the Role

We are seeking a highly skilled First Level Technical Support Coordinator to join our team at JobCourier. The successful candidate will be responsible for providing exceptional customer service, handling customer inquiries, and resolving technical issues.

  • Provide top-notch customer service via phone, email, or chat.
  • Resolve technical issues promptly and efficiently.
  • Maintain accurate records in the CRM system.
Requirements

To excel in this role, you will need:

  • A minimum of 3 years of experience in a similar position.
  • Excellent communication and problem-solving skills.
  • Proficiency in multiple languages, including German, Swiss German, French, and English.
  • Familiarity with ERP and CRM systems.

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