Service Team Member
Vor 5 Tagen
About Us - Hotel illuster
We are a dynamic and modern 3-star city hotel located in the heart of Uster. Our renovated rooms, as well as the Ustaria Bar & Terrasse with Smoker's Lounge and two seminar rooms, create an urban and inspiring atmosphere.
Our Vision
We are passionate about delivering exceptional service and creating unforgettable experiences for our guests. Our team is dedicated to providing personalized attention and professionalism in every aspect of our hotel operations.
Our Values
We believe in the importance of teamwork, innovation, and continuous improvement. Our goal is to exceed our guests' expectations and make their stay with us truly memorable.
Our Team
We are a close-knit team of hospitality professionals who are passionate about delivering exceptional service and creating unforgettable experiences for our guests. We are committed to providing personalized attention and professionalism in every aspect of our hotel operations.
Your Role
We are seeking a highly motivated and enthusiastic Service Team Member to join our team. As a Service Team Member, you will be responsible for providing exceptional service to our guests, including:
- Welcoming and checking-in guests
- Providing information and recommendations on hotel facilities and services
- Assisting with food and beverage service
- Performing general cleaning and maintenance tasks
- Providing exceptional customer service and ensuring guest satisfaction
Requirements
- Previous experience in a similar role or in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Flexibility to work varied shifts, including weekends and evenings
- High school diploma or equivalent required
- Fluency in English and German required
What We Offer
- Free parking
- Free access to the Active Fitness center in Uster
- Fair compensation and opportunities for professional growth and development
- Free cold and hot beverages
- Discounts and vouchers through our Swibeco platform
- Gifts on special occasions, such as birthdays and weddings
- Annual team-building events
- Staff rates and family & friends rates at both hotels
- Additional benefits through Staffdeals Hotelleriesuisse
- Diverse annual passes for loan
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