Client Service Representative

Vor 6 Tagen


Sankt Moritz, Graubünden, Schweiz Gi Group SA Vollzeit

About the Role:

We are seeking a highly skilled Client Advisor to join our team at Gi Group SA. As a Client Advisor, you will play a crucial role in supporting the Store Manager in the daily operations of a retail store, including sales, customer service, and inventory management.

Key Responsibilities:

  • Achieve personal sales goals and develop and maintain thorough product knowledge.
  • Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations.
  • Maximize sales performance by establishing strong relationships and gaining insight into the needs and lifestyle of the client.
  • Develop an active, repeat customer base and maintain accurate, detailed clientele books.
  • Provide feedback to the store manager on merchandise trends, missed opportunities, and issues related to fit and quality.
  • Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure the integrity of inventory.
  • Ensure a respectful selling environment at all times.

Requirements:

  • Relevant experience in the role.
  • Strong sense of aesthetics and passion for luxury.
  • Customer-oriented approach.
  • Natural selling abilities.
  • Great problem-solving abilities.
  • Fluent knowledge of English.
  • Fluency in other languages will be an appreciated plus.


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