Chief Technology Officer

vor 2 Wochen

Baar, Zug, Schweiz AMAN Vollzeit
Job Summary:

Aman seeks a dynamic and visionary Chief Information Technology Officer (CITO) to lead the strategy, implementation, and management of the overall technology infrastructure for the group, focusing on the next phase of growth and expansion globally. This position oversees Aman's information technology and computer systems, including assessing current processes, recommending software upgrades, and directing the executive team on best practices. This senior executive role demands a strategic leader with a comprehensive understanding of advanced technology solutions.

Key Responsibilities:

• Developing and executing a unified technology strategy that supports business goals.
• Identifying and integrating innovative technologies to improve guest services, streamline operations, and drive revenue growth.
• Creating and maintaining an IT roadmap that ensures scalability and flexibility.
• Utilizing technology as a tool to drive revenue and efficiency, prioritizing usability and reliability.
• Leading and inspiring a geographically dispersed IT team, fostering a culture of innovation and excellence.
• Developing and implementing strategies for talent acquisition, retention, and development.
• Conducting regular performance evaluations and mentoring to enhance team capabilities and performance.
• Overseeing the management and maintenance of IT infrastructure across corporate offices and resorts, ensuring reliability, security, and optimal performance.
• Standardizing IT policies and procedures across the portfolio for consistency and compliance.
• Managing relationships with technology vendors and service providers to guarantee high-quality service and support.
• Leading and overseeing major technology projects, ensuring they are delivered on time, within scope, and on budget.

Requirements:

• Bachelor's degree in computer science, Information Technology, or a related field is required. A Master's degree or MBA is preferred.
• Expertise in digital platforms, services, and products, covering all internal and externally focused digital aspects of the company.
• Proficiency in enterprise IT, with experience in managing internally focused hardware and software designed to meet the demands of day-to-day operations, including infrastructure and cybersecurity.
• Advanced skills in data and analytics, including applications of enterprise data, data mining, artificial intelligence, and predictive modelling to enhance insights.
• Experience managing technology across multiple locations, ideally globally and/or within the hospitality industry, is highly desirable.
• Extensive knowledge of IT systems, infrastructure, and emerging technologies.
• Experience with property management systems, customer relationship management (CRM) systems, and other hospitality technologies is essential.
• Proven leadership skills, with the ability to lead and develop a large, geographically dispersed IT team, are essential.
• Demonstrated success in managing large-scale and complex technology projects.
• Strong problem-solving and decision-making abilities, along with excellent verbal and written communication skills, are necessary to interact effectively with both technical and non-technical stakeholders.
Personal Attributes:

The ideal candidate is a strategic thinker with a visionary approach to technology and innovation. Possessing strong leadership and team-building capabilities is critical. The candidate should have the ability to work under pressure and manage multiple priorities effectively. A customer-focused mindset with a passion for enhancing guest experiences is essential, along with a high level of integrity and professionalism.

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