Community Associate

vor 4 Wochen

Zug, Zug, Schweiz IWG plc Vollzeit

Join Our Team as a Community Associate

We are looking for a highly motivated and customer-focused individual to join our team as a Community Associate. As a Community Associate, you will be responsible for providing exceptional customer service and ensuring that our business center runs smoothly.

Your Key Responsibilities:

  • Provide proactive customer retention, satisfaction, and resulting success within our business center.
  • Assist customers with their requests and provide administrative and operational support.
  • Perform general reception activities, such as processing incoming and outgoing mail, supervising the switchboard, and procuring office materials.
  • Organize and coordinate events and community events.
  • Ensure quality management and compliance with our Regus standards.
  • Coordinate daily cleaning performance and required center maintenance activities.
  • Perform daily routines for opening and closing the business center.
  • Set up our office and conference rooms.

Your Profile:

  • High self-motivation and performance orientation, as well as flexible and independent work.
  • Diplomatic, tactful, and calm when dealing with customer problems and escalations.
  • Open to challenges and changes (can-do mentality).
  • Very good knowledge of German/French and English, both written and spoken.
  • Successfully completed vocational training, gladly also beginners.
  • Prefers to work for and with people.
  • A well-groomed external appearance is a matter of course.
  • Strong communication skills and service-oriented approach.
  • Proficient in MS Office 365.

Opportunities for Advancement:

We like to challenge and promote our talents. We have developed a wide range of training programs for this purpose. Your ambition determines where the journey takes you.

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