Business Operations Analyst
Vor 3 Tagen
CTC Resourcing Solutions is pleased to offer an exciting opportunity for a Business Support Specialist / Sample management to join our team.
This temporary role is based in Basel area, Switzerland and involves coordinating sample request processes and ensuring timely shipments to support registration/submission processes.
Main Responsibilities:
- Coordinate sample request process assuring on time shipment of samples to support registration/submission process to Health Authority of the Company Affiliate.
- Lead assigned discontinuation projects in the Atom system and manage the discontinuation of product and material codes in Agile system.
- Find suitable samples in SAP to ensure the registration of the products and the submission to Health Authorities meet the target deadlines in collaboration with Customer Service, Planning, Distribution and Requestor.
- Monitor and report on monthly Discontinuation projects and Sample requests, maintaining KPI accuracy to ensure alignment on priorities, prompt issue resolution, and identification of process improvements.
- Develop and implement KPIs for relevant processes, driving continuous improvement initiatives.
- Support the creation and review of procedures for key processes, ensuring compliance and efficiency.
Requirements and Qualifications:
- Relevant Swiss working/residency permit and/or Swiss/EU-Citizenship required.
- Expert user of SAP MM and PP.
- Good knowledge of business systems and tools, such as Oracle Agile PLM, ATOM-Planisware is a plus.
- Good knowledge of Excel (Power BI is a plus).
- Excellent communications skills and demonstrated ability to work effectively and collaborate with a diverse group of stakeholders.
- Organized with high accuracy and great attention to detail.
- Strong project management, issue identification, and problem-solving skills.
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