Express Store Team Member

Vor 6 Tagen


Genf, Genf, Schweiz Express & Bonobos Vollzeit

Job Description

As a Retail Sales Associate, you will be responsible for maintaining a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.

You will also follow company policies and procedures to ensure the safety of all our associates and customers.

Key Responsibilities:

  1. Maintain a clean and organized sales floor, checkout, fitting room, and stock room
  2. Follow company policies and procedures
  3. Assist with product launch changes according to company SOP
  4. Provide a Great Customer Experience
  5. Process transactions quickly and accurately reducing the customers wait time
  6. Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management
  7. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate

Required Experience & Qualifications:

  1. Education: High School or Equivalent
  2. Years of Experience: 0-2 of relevant job experience - minimum 6 months
  3. Proficient in use of technology (iPad, registers)
  4. Meets defined availability criteria, including nights, weekends and non-business hours
  5. Meets physical requirements

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