Spa Team Member

vor 1 Monat

Basel, Basel-Stadt, Schweiz Radisson Blu Hotel, Basel Vollzeit
Spa Employee Job Description

Are you a superhero who can support our members and guests in achieving their goals? Do you have a passion for delivering exceptional service and creating memorable moments for our guests? If so, we want to hear from you

The Spa Employee role is a key part of our Leisure department, where we strive to deliver a hospitality experience that exceeds our guests' expectations. As a Spa Employee, you will be part of a team that is passionate about delivering exceptional service and making every moment matter for our guests.

Key Responsibilities:
  • Support the smooth running of the Leisure department, ensuring that all aspects of the guest experience are delivered to the highest levels.
  • Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
  • Take responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
  • Deliver on departmental plans and objectives, where hotel initiatives & targets are achieved.
  • Collaborate with your immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
  • Build and maintain effective working relationships while promoting the company culture and values.
  • Ensure adherence and compliance to all legislation, where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Requirements:
  • Experience in leisure is beneficial but not essential.
  • Hands-on approach with a can-do work style.
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry.
  • Ability to find creative solutions, taking ownership for duties and tasks assigned.
  • Personal integrity, with the ability to work in an environment that demands excellence.
  • Experience of working with IT systems on various platforms.
  • Strong communication skills.
  • Casual Employees are also welcome.

We are looking for a Spa Employee/Pool In Club (m/w/d) to join our team at Radisson Blu Hotel, Basel. If you are passionate about delivering exceptional service and creating memorable moments for our guests, we want to hear from you

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