Aktuelle Jobs im Zusammenhang mit IT System Specialist - Zürich, Zürich - The Adecco Group
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IT Infrastructure Specialist
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IT Business Systems Analyst
vor 4 Wochen
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IT Infrastructure Specialist
vor 1 Monat
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Senior-IT-Supporter / System-Engineer
vor 1 Monat
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IT System Specialist
vor 4 Wochen
In this role, you will be responsible for supporting the Service Desk and the Branch Office team. Your main tasks will include identifying, diagnosing, and resolving incidents for users with personal computers (software, hardware, network, and internet access). As a member of the Branch Office team, you will also plan, execute, and monitor different IT projects.
Your Responsibilities- Create and manage packaged deployment (SCCM) for updates, drivers, and software.
- Ensure the proper status of deployed or collected equipment (CMDB) and hardware setup for end-user devices and accounts.
- Manage GPOs in AD, and administer end-user accounts/mailboxes.
- Assist end-users (IT Support): provide one-on-one end-user incident resolution in person, over the phone, by mail, or with the ticketing system Service Now.
- Set up and assist in the configuration of end-user PCs/laptops, hardware, software, and peripherals.
- Collaborate with the Group's, outsourced teams, or CH IT teams on projects and support.
- Help the IT Service Desk with Level 2 tasks (escalation).
- Create/update tickets in Service Now (content/status).
- Create and maintain the appropriate documentation level on changes done, procedures, and KB.
- Manage network and infrastructure equipment for good operating state.
- Provide IT audit reporting (RIM Controls) on your scope.
- Elevate and propose new approaches/improvements on current systems or processes.
Thanks to your education in IT and several years of experience in the field of IT support, you have valuable assets for this position.
- Good knowledge and practice of SCCM, McAfee EPO, Active Directory, IT network and infrastructure, Office 365.
- It is advantageous if you have already worked with ITIL.
- You possess a strong solution and customer-service orientation.
- Adaptability and creativity in finding solutions are no problem for you.
- You are a team player, stress-resistant, and flexible, but you can be self-organized and prioritize your tasks.
- Due to your advanced communication skills, you can communicate perfectly in German, and you have a good knowledge (B2) of English and French.
- Competitive remuneration, performance-based bonus scheme, attractive social benefits, supplementary compulsory (Adecco internal pension fund), accident and sickness insurance.
- Physical, mental, and social well-being are important to us.
- Personalized integration with a dedicated colleague to help you, as well as a wide range of internal and external training courses.
- A range of benefits for employees, including sport, travel, fashion, technology, and much more.
- A diverse and inclusive work culture, periodically fun events, and sporty activities.
- A modern workplace, centrally located, with free coffee and tea.
Take the step towards a fulfilling and successful career with the Adecco Group. We look forward to receiving your application and embarking on an enriching journey with you.
