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Customer Services Liaison Manager

vor 1 Woche

Zug, Zug, Schweiz Crown Holdings, Inc. Vollzeit

In this challenging yet rewarding role, you'll work as a Customer Services Liaison Manager in our Zug office, directly under the Pricing and Contracts Manager EMEA.

Crown Holdings, Inc. leads the way in metal packaging production processes worldwide.

We're seeking a skilled professional to fill this crucial position, which involves providing top-notch customer service and ensuring order fulfillment according to Crown's standards.

The main tasks of this role include:

  • Handling daily communication with clients.
  • Managing customer orders, updating pricing modules, and processing sales orders through SAP.
  • Collaborating with customers to refine short-term demand plans.
  • Ensuring timely delivery of goods to customers.
  • Supplying customers with accurate product status information and monitoring logistics processes.
  • Verifying accurate documentation and inventory updates for customers.
  • Maintaining and organizing exports procedures.
  • Liaising with local clients as necessary.
  • Guaranteeing financial transactions related to deliveries comply with established credit limits.
  • Working closely with the finance team to address invoicing concerns.

About the position
This is a chance to grow professionally and develop valuable skills in a thriving industry.

An excellent opportunity exists to join a leading company dedicated to sustainable metal packaging solutions and contribute to its success.