Service Engineer

Vor 2 Tagen

St Gallen, Sankt Gallen, Schweiz VAT Vollzeit

Join VAT's Team of Experts

We are looking for a skilled Service Engineer to join our team in Haag, Switzerland. As a Service Engineer, you will be responsible for providing advanced technical customer support in analyzing, troubleshooting, and repairing VAT products.

Your Key Responsibilities

  • Provide in-house and on-site technical support to customers
  • Monitor and maintain service workflows to ensure required lead times
  • Leverage VAT's ERP system and tools to select required parts for repair and order from the warehouse
  • Complete repairs and test products according to factory specifications
  • Ensure VAT database tracking and follow-up on all customer support and service requests
  • Collaborate with Product Management on technical-related challenges and improvements
  • Substitute Service Center Coordinator and perform related tasks
  • Create and ensure Standard Repair Procedure (SRP)
  • Be open to working overtime and willing to travel internationally for field repair and training

Your Requirements

  • Completed apprenticeship in mechanical or electronic field, or several years of professional experience in assembly
  • Knowledge of Low and High Vacuum is an advantage
  • Strong skills in mechanical assembly, basic electronics, analytical, and troubleshooting
  • Good German and English skills, with other languages beneficial
  • Strong organizational and communication skills, with high level of quality awareness and independence
  • Diving license category B
  • Established skills in Microsoft Office applications

What We Offer

VAT offers a dynamic and successful company culture where innovation, courage, fairness, openness, and transparency are encouraged. We offer flexible options for hybrid working and prioritize your development according to your strengths and aspirations in your career.

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