River Cruise Front Office Agent

vor 2 Wochen


Basel, Basel-Stadt, Schweiz Viking Vollzeit

Job Overview

As a key member of our Front Office team on board our River vessels, the Guest Service Agent will provide exceptional service to our guests at all times. This includes maintaining high standards of customer service, handling on-board sales transactions, operating the phone switchboard, cashless system, and safety system, and ensuring a smooth check-in and check-out experience. We're seeking a highly organized and detail-oriented individual who is fluent in English and has excellent communication skills.

Key Responsibilities

  • Serve as the main information center for all guests and handle on-board sales transactions
  • Operate phone switchboard, cashless system, and safety system
  • Provide 24-hour concierge services and ensure smooth check-in and check-out procedures
  • Maintain the guest infotainment system and update the logbook daily
  • Handle guest complaints promptly and assist with medical disembarkations
  • Coordinate and confirm guests' departure arrangements, organize guest documents, and assist with shore excursions

Why Work for Viking?

Viking offers a unique opportunity to join a team of hospitality professionals who are passionate about delivering exceptional service to our guests. As a Guest Service Agent, you'll have the chance to work on board our stunning River vessels and experience the beauty of Europe's rivers firsthand. We offer a competitive salary, free accommodations, meals, and Wi-Fi, as well as opportunities for career growth and professional development.



  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About VikingViking is the world's leading small ship travel company, operating on rivers, oceans, and lakes around the globe. Founded in 1997, we have established ourselves as a premium hospitality provider, offering unparalleled experiences to our guests.Role OverviewAs a Guest Services Agent on our Mississippi River cruise, you will be responsible for...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Guest Service Agent to join our Front Office team on our River vessels. As a key member of our team, you will provide exceptional customer service to our guests, ensuring their experience on board is nothing short of exceptional.Key ResponsibilitiesProvide friendly and personalized front-desk...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Job SummaryThe Guest Service Agent is part of the Front Office team on our River vessels, responsible for providing friendly, personalized front-desk service to our guests, including concierge services, 24 hours a day.Main Responsibilities Serve as the main information center for all guests and handle on-board sales transactions Operate phone switchboard,...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Job SummaryThe Guest Service Agent is a key member of our Front Office team on our River vessels, providing friendly, personalized front-desk service to our guests 24 hours a day. This includes maintaining high standards of customer service, monitoring Guest Services-related tasks, and reporting to the Guest Service Manager.Key ResponsibilitiesServe as the...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking is seeking an exceptional Guest Service Agent to join our Front Office team on our River vessels. As a key member of our team, you will provide guests with friendly, personalized front-desk service, including concierge services, 24 hours a day.River Guest Services Agent Key Responsibilities:Serve as the main information center for all guests and...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking Cruises is seeking a skilled Bartender to join our team on the Mississippi River. As a Bartender, you will be responsible for providing exceptional service to our guests while maintaining a high level of knowledge of our bar menus.Key Responsibilities:Prepare and serve drinks according to company standardsTally sales transactions and follow accounting...

  • Assistant Waiter

    vor 2 Wochen


    Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking Cruises is seeking a skilled Food and Beverage Assistant to join our Mississippi River team.As a Food and Beverage Assistant, you will be responsible for delivering exceptional guest experiences in our onboard Restaurant, River Café, and Room Service.Key Responsibilities:Set up and maintain self-service buffet areas, assist with food service, and...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Guest Services Representative Role OverviewAs a Guest Services Representative on our River vessels, you will provide friendly, personalized front-desk service to our guests, including concierge services, 24 hours a day. This role involves maintaining high standards and consistency of outstanding customer service and monitoring of all Guest Services-related...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Company OverviewViking Cruises, a leading small ship travel company, offers an unparalleled opportunity to work on the majestic Mississippi River. With over 250 awards to its name, Viking has established itself as a premier destination-focused cruise line, catering to experienced travelers seeking science, history, culture, and cuisine.

  • Front Office Agent

    vor 4 Wochen


    Basel, Basel-Stadt, Schweiz Mövenpick Hotel Basel Vollzeit

    Unser AngebotWir suchen eine motivierte und engagierte Person, die sich für die Hotellerie begeistert und sich auf die Betreuung unserer internationalen und nationalen Gäste spezialisiert hat.Als Front Office Agent bist du der erste Kontakt für unsere Gäste und verantwortlich für die herzliche Betreuung während ihres Aufenthalts.Deine Aufgaben...

  • River Cruise Steward

    vor 1 Woche


    Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking, a leader in destination-focused voyages, invites applications for the position of River Cruise Steward. This role offers an exceptional opportunity to provide premium hospitality services on board our luxurious vessels.About VikingFounded in 1997, Viking has established itself as a pioneer in the cruise industry, offering unparalleled experiences for...

  • Front Office Agent

    vor 4 Wochen


    Basel, Basel-Stadt, Schweiz Grand Hotel Les Trois Rois Vollzeit

    Übernahme einer herausfordernden RolleWir suchen einen erfahrenen Front Office Agenten, der sich für die Herausforderung eines traditionsreichen Hotels begeistert. Als Gastgeber mit Herz und Verstand wird er unsere Gäste mit professionellem Service und individuellen Lösungen verwöhnen.Aufgaben und VerantwortlichkeitenUmsetzung eines professionellen und...


  • Basel, Basel-Stadt, Schweiz Crew Manning Vollzeit

    Crew Manning is currently seeking highly skilled and experienced professionals to join our team as Luxury River Cruise Ship Crew Members for the upcoming 2025 season.As a key member of our crew, you will be responsible for providing exceptional service to our guests while working on some of the world's most luxurious river cruise ships. Our fleet operates on...

  • Front Office Agent

    vor 4 Wochen


    Basel, Basel-Stadt, Schweiz Mövenpick Hotel Basel Vollzeit

    Unser TeamWir suchen nach einer Persönlichkeit, die sich für die Hotellerie begeistert und sich in der Lage sieht, unsere Gäste mit einem persönlichen Touch zu begrüßen.Die RolleAls Front Office Agent bist du der erste Kontakt für unsere Gäste. Du bist verantwortlich für die Check-In und Check-Out-Prozesse, die Zimmerzuteilung und die...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Job Title: Mississippi River Luxury Housekeeping ManagerElevate your hospitality career with Viking Cruises as a Mississippi River Luxury Housekeeping Manager. This role offers a unique opportunity to work onboard our luxurious ships, providing exceptional service to guests while maintaining the highest standards of cleanliness and hygiene.

  • Front Office Agent

    vor 4 Wochen


    Basel, Basel-Stadt, Schweiz Mövenpick Hotel Basel Vollzeit

    Jobbeschreibung:Wir suchen eine motivierte und engagierte Person für die Position des Front Office Agents bei unserem Mövenpick Hotel Basel. Als Teil unseres Teams bist du für die herzliche Betreuung unserer internationalen und nationalen Gäste verantwortlich. Du wirst die Gäste bei der Check-In- und Check-Out-Prozess unterstützen, Zimmer zuteilen,...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking Cruises is seeking a highly organized and service-oriented Receptionist to join our team in Basel, Switzerland. As a key member of our Front Office team, you will be responsible for ensuring a smooth and friendly experience for our international visitors, guests, and partners.The ideal candidate will have a minimum of 2 years of professional...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking Cruises is seeking a skilled Bartender to join our team on the Mississippi River. As a Bartender, you will be responsible for preparing and serving drinks to our guests while maintaining a high level of customer service.Responsibilities:Prepare and serve drinks according to company standardsTally sales transactions and follow accounting...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Guest Service Agent Role OverviewAt Viking, we're committed to delivering exceptional guest experiences, and our Guest Service Agents play a vital role in making that happen.Key ResponsibilitiesServe as the main point of contact for guests, providing personalized front-desk service and concierge services 24 hours a dayOperate the phone switchboard, cashless...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Viking Cruises is seeking a highly skilled Assistant Housekeeping Manager to join our team on the Mississippi River. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of comfort and service to our guests, while maintaining an impeccable standard of cleanliness and hygiene in housekeeping areas and guest...