E-commerce Project Coordinator

vor 4 Wochen


Genf, Genf, Schweiz The International Air Transport Association Vollzeit

At The International Air Transport Association, we are seeking an E-commerce Project Coordinator to join our Commercial Performance Team in Geneva. This dynamic team is responsible for driving continuous improvement in supporting systems, processes, and tools utilized in the Commercial team.

The ideal candidate will have recently graduated with a degree in Engineering or Commerce (*or equivalent) and possess strong communication skills, experience in e-commerce CMS tools, and excellent English skills (verbal and written), with knowledge of French an asset. Additionally, the candidate should be highly computer-literate with advanced knowledge of Microsoft Office suite and have knowledge of one data visualization tool, such as PowerBI or other, and knowledge of Salesforce and SAP is a plus.

The E-commerce Project Coordinator will be responsible for crafting and updating products on the IATA Store, understanding in-depth the set-up on the Store to help Product Manager and Store Operations with the addition of new products on the Store, acting as a proxy product owner to answer functional questions on the Store features, and suggesting improvements to the Store product pages. The candidate will also assist in the transition to operations, creating a knowledge base for updates on the Store, updating training materials for operations, and proactively monitoring the e-commerce pages to find out issues on products available on the Store.

Key responsibilities include:

• Crafting and updating products on the IATA Store.

• Understanding in-depth the set-up on the Store to help Product Manager and Store Operations with the addition of new products on the Store.

• Acting as a proxy product owner to answer functional questions on the Store features.

• Suggesting improvements to the Store product pages.

• Assisting in the transition to operations, creating a knowledge base for updates on the Store, updating training materials for operations, and proactively monitoring the e-commerce pages to find out issues on products available on the Store.

The ideal candidate will be able to think openly, imaginatively, and creatively, enjoy working in a fast-paced, high workload environment, and have proven organizational skills, the ability to prioritize and work on multiple streams simultaneously, and maintain high attention to detail while meeting tight deadlines.

To be considered for this role, please submit your application, highlighting your relevant skills and experience.



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