Order Processing Team Lead

vor 3 Wochen

Genf, Genf, Schweiz SonarSource Vollzeit
About the Role

We are seeking a highly skilled and experienced Order Management Team Lead to join our team at SonarSource. As a key member of our operations team, you will be responsible for leading a team of Order Management Specialists and overseeing the end-to-end order processing lifecycle.

Key Responsibilities
  • Lead a team of Order Management Specialists and provide guidance and support to ensure the successful execution of order processing tasks.
  • Develop and implement processes to improve productivity and efficiency within the team, ensuring individual workload balance and continuous improvement.
  • Collaborate with various teams across the organization to ensure seamless communication and coordination.
  • Work closely with Sales Managers, Accounts Receivable, and Management team to resolve invoice disputes and ensure timely resolution.
  • Ensure that data is available to support decision-making and drive business growth.
  • Act as a hiring manager and participate in the onboarding process of new team members.
Requirements
  • Education background in Business Administration, Finance, or a related field.
  • 5+ years of experience in order management within an international and fast-paced environment.
  • 3+ years of proven leadership experience.
  • Strong understanding of the purchase order process and invoicing in the software industry.
  • Proven leadership and team-building skills, passionate about helping people grow.
  • Excellent communication and listening skills.
  • Strong ability to work effectively as part of a team.
  • Valuing high-quality work.
  • Ability to think critically.
  • Fluent English.
About SonarSource

We value a safe work culture, founded in respect, kindness, and the right to fail. We hire great people who value communication skills as much as technical prowess and strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our team is diverse and inclusive, with over 500 SonarSourcers from 35 different nationalities.

We promote continuous learning and support our employees in their growth and development. We believe in work-life balance and flexible hours to ensure that our employees can enjoy life's important moments. We are committed to creating a positive and supportive work environment that allows our employees to thrive.

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