Senior Manager Client Services Expert

vor 1 Monat


Allschwil, Basel-Land, Schweiz ThermoFisher Vollzeit

At Thermo Fisher Scientific, we're committed to helping our customers improve global health, cleanliness, and safety.

About the Role

We're seeking a Senior Manager, Client Services, to coordinate our project management team and ensure timely delivery of clinical supplies label projects.

Main Responsibilities
  • Lead your team in delivering outstanding results while meeting specified standards.
  • Develop comprehensive training plans tailored to growth and improvement.
  • Identify resource needs, hire, train, evaluate, and set goals for direct reports.
  • Connect with internal and external customers to lead job timelines and ensure client happiness.
  • Demonstrate expertise in all technical and service aspects of projects.
Requirements
  • Professional degree, preferably in a health-related field or customer service.
  • 2+ years of experience managing a team of 5+ in a client services environment.
  • Proficiency in written and spoken German and English.
  • Proficiency in Microsoft Excel and other personal computer applications.
  • Excellent interpersonal, planning, verbal, written, and numerical skills.
What We Offer

A multifaceted job in a dynamic and international environment, where you'll have the opportunity to work on meaningful initiatives such as cancer treatment, environmental preservation, and food safety. You'll be part of a workplace culture that values integrity, intensity, involvement, and innovation.

Estimated Salary Range

The estimated salary for this role is approximately $120,000 - $160,000 per year, based on industry standards and location.



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