Senior Manager Client Services Expert
Vor 5 Tagen
At Thermo Fisher Scientific, we're committed to helping our customers improve global health, cleanliness, and safety.
About the RoleWe're seeking a Senior Manager, Client Services, to coordinate our project management team and ensure timely delivery of clinical supplies label projects.
Main Responsibilities- Lead your team in delivering outstanding results while meeting specified standards.
- Develop comprehensive training plans tailored to growth and improvement.
- Identify resource needs, hire, train, evaluate, and set goals for direct reports.
- Connect with internal and external customers to lead job timelines and ensure client happiness.
- Demonstrate expertise in all technical and service aspects of projects.
- Professional degree, preferably in a health-related field or customer service.
- 2+ years of experience managing a team of 5+ in a client services environment.
- Proficiency in written and spoken German and English.
- Proficiency in Microsoft Excel and other personal computer applications.
- Excellent interpersonal, planning, verbal, written, and numerical skills.
A multifaceted job in a dynamic and international environment, where you'll have the opportunity to work on meaningful initiatives such as cancer treatment, environmental preservation, and food safety. You'll be part of a workplace culture that values integrity, intensity, involvement, and innovation.
Estimated Salary RangeThe estimated salary for this role is approximately $120,000 - $160,000 per year, based on industry standards and location.
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