Operations Manager

vor 2 Monaten

Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. Vollzeit

Job Summary:


We are seeking an experienced Operations Manager to lead our service delivery team and drive business growth through operational excellence. The ideal candidate will have a proven track record of delivering results-driven solutions and a strong passion for leading high-performing teams.



Key Responsibilities:

  • Develop and implement operational strategies to improve service delivery and drive business growth.
  • Lead and manage a team of operations professionals to ensure efficient and effective service delivery.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and manage budgets to ensure operational efficiency and effectiveness.
  • Ensure compliance with company procedures and industry regulations.
  • Provide coaching and development opportunities to team members to ensure their growth and success.


Requirements:

  • Proven track record of delivering results-driven solutions in a fast-paced environment.
  • Strong leadership and management skills with the ability to lead and motivate high-performing teams.
  • Excellent communication and interpersonal skills with the ability to build strong relationships with stakeholders.
  • Ability to think strategically and develop innovative solutions to complex problems.
  • Strong analytical and problem-solving skills with the ability to make data-driven decisions.
  • Experience with process improvement and change management.
  • Strong business acumen with the ability to understand and drive business growth.


About Manulife:


Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.


We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion).


Manulife is an Equal Opportunity Employer.

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