Technical Lead for End User Services
Vor 4 Tagen
As a Senior Technical Support Engineer in the End User Services team, you will serve as a role model and mentor to your colleagues. Your expertise and experience will guide and inspire fellow engineers, fostering their professional growth and development.
You will play a crucial role in supporting the EUS Management team by promoting good working practices and ensuring adherence to company policies and procedures. Your dedication will extend to maintaining optimal telephone coverage at all times, guaranteeing prompt and efficient assistance to employees.
Key Responsibilities
- Provide exceptional technical support to end-users in a courteous and professional manner.
- Assist in the day-to-day operations of the helpdesk, ensuring adequate phone coverage.
- Identify and correctly handle high-priority issues as per the escalation process.
- Maintain oversight of the daily incident queue, ensuring timely ticket assignment and processing.
- Create and maintain technical documentation, sharing knowledge within the team.
- Proactively identify opportunities for improvement and implement required changes to processes and procedures.
- Contribute to IT projects globally, leveraging your technical expertise.
- Lead by example, demonstrating professionalism and technical know-how.
- Take ownership of projects and processes as directed by EUS Management.
Desirable Skills and Qualifications
- At least 5 years of experience working at an enterprise level within finance, specifically within trade-floor support.
- Excellent troubleshooting skills in a logical, methodical, and consistent manner.
- Exceptional analytical and problem-solving skills.
-
Technical Product Lead ERP Planning
Vor 3 Tagen
Zug, Zug, Schweiz 8525-Cilag GmbH International Legal Entity VollzeitAt 8525-Cilag GmbH International Legal Entity, we believe in building a world where complex diseases are prevented, treated, and cured. Our strength in healthcare innovation empowers us to deliver breakthroughs that profoundly impact health for humanity.J&J Family of Companies Technical Product Lead ERP PlanningJob Function: Technical Product ManagementJob...
-
End-to-End Designer
Vor 6 Tagen
Zug, Zug, Schweiz Chorus One VollzeitWe're seeking a talented UI/UX Designer to join our team at Chorus One. As a member of our design team, you will be responsible for driving the end-to-end design process for our products, ensuring they are intuitive, user-centric, and aligned with our business goals.
-
User Experience Designer
Vor 6 Tagen
Zug, Zug, Schweiz Chorus One Vollzeit**About Us**Chorus One is a global powerhouse of talented individuals united by a shared passion for excellence, radical transparency, and continuous growth. Our mission is to drive freedom and innovation through cutting-edge decentralized technologies.We're at the forefront of Proof-of-Stake networks and decentralized protocols, helping secure billions in...
-
User Interface Strategist
Vor 3 Tagen
Zug, Zug, Schweiz Chorus One VollzeitSpearhead product development as a UI/UX Designer at Chorus One, a global powerhouse of talented individuals united by a shared passion for excellence and continuous growth.We believe in treating each other with kindness and generosity while tackling exciting challenges.Key ResponsibilitiesAs a UI/UX Designer, you will drive the end-to-end design process for...
-
Technical Product Owner ERP Plan
Vor 3 Tagen
Zug, Zug, Schweiz 8525-Cilag GmbH International Legal Entity VollzeitLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). City and state must be separated by a comma followed by a space (e.g., Houston, TX).J&J Family of Companies Technical Product Owner ERP Plan & Source in Zug, SwitzerlandAt Johnson & Johnson, we believe health is everything. Our strength in...
-
Zug, Zug, Schweiz Prime21 AG VollzeitStatus, a leading innovator in secure web3 technologies, is seeking an exceptional front-end developer to join its mobile development team. As part of this team, you will play a vital role in shaping the future of decentralized communication and transaction platforms.The ideal candidate will have extensive experience working with ClojureScript and React...
-
Technical Security Lead
Vor 4 Tagen
Zug, Zug, Schweiz WorksHub VollzeitAbout the PositionAs a Technical Security Lead, you will be responsible for leading our security engineering efforts and driving the implementation of robust security measures throughout our systems.Main ResponsibilitiesAudit protocol specifications and implementations to ensure accurate correspondence between the two.Assess and improve our security...
-
Technical Program Director
Vor 2 Tagen
Zug, Zug, Schweiz INACTA VollzeitWe are seeking an experienced Senior Fullstack Software Engineer to lead our open-source wallet project.About the ProjectThis is a 12-month project with the possibility of extension, requiring a skilled technical leader to drive its success.Key ResponsibilitiesThe successful candidate will be responsible for:Developing and maintaining the open-source wallet,...
-
Technical Support Engineer
vor 1 Woche
Zug, Zug, Schweiz Oliver James Associates Ltd. VollzeitSenior Technical Support Engineer - Zug - Finance - English SpeakingA global investment firm that delivers high-quality returns for its impressive portfolio of investors is looking for an experienced Technical Support Engineer to join their growing IT team in Zug. The company has an extremely impressive global presence and has created a fast-paced,...
-
User Experience Researcher
Vor 2 Tagen
Zug, Zug, Schweiz CTC Resourcing Solutions AG VollzeitUX Researcher for Usability LabWe are seeking a highly skilled UX Researcher to join our team in Zug, Switzerland. The successful candidate will play a key role in redefining User Interface and Product design to transform the Healthcare industry.You will be part of an international group of researchers and designers who bring the voice of customers to the...
-
Zug, Zug, Schweiz Prime21 AG VollzeitWe're looking for a highly skilled UI/UX expert to join our mobile development team at Status. As a member of this team, you'll play a critical role in shaping the future of decentralized communication and transaction platforms.Your primary responsibilities will include designing and implementing user interfaces that meet the highest standards of quality and...
-
UX Research Professional
Vor 2 Tagen
Zug, Zug, Schweiz CTC Resourcing Solutions AG VollzeitUser Experience Research ProfessionalWe are currently looking for a passionate User Experience Research Professional to redefine User Interface and Product design and transform the Healthcare industry for the better.You will join an international group of more than 50 researchers and designers that serve the purpose to bring the voice of customers to the...
-
Senior Technical Support Engineer
vor 1 Woche
Zug, Zug, Schweiz Oliver James VollzeitSalary: CHF95000 - CHF115000 per annum + BenefitsSenior Technical Support Engineer - Zug - FinanceA global investment firm that delivers high-quality returns for its impressive portfolio of investors is looking for an experienced Technical Support Engineer to join their growing IT team in Zug. The company has an extremely impressive global presence and has...
-
UI/UX Expert Wanted for Ethereum-based App
Vor 5 Tagen
Zug, Zug, Schweiz Prime21 AG VollzeitStatus, a prime example of innovation in the blockchain space, seeks a seasoned senior front-end developer to join its team. This role offers an exciting opportunity to contribute to the development of cutting-edge decentralized communication and transaction platforms.We're looking for a skilled professional with a proven track record in designing and...
-
UX Researcher for Usability Lab
Vor 3 Tagen
Zug, Zug, Schweiz CTC Resourcing Solutions AG VollzeitUX Researcher for Usability Lab (6371 – KFR)UX Researcher for Usability LabOur client is a pioneer in Drug Discovery and Development and one of the frontrunners in Personalised Healthcare. As the world's largest R&D spender in the pharmaceutical and diagnostics domain, they work in a vast number of drug discovery & therapeutic areas and are highly...
-
Remote Developer Relations Lead
vor 1 Woche
Zug, Zug, Schweiz WorksHub VollzeitOverviewThe Heliax team is hiring Heliax is the lead development team behind the Anoma and Namada protocols.Anomais the universal intent machine, introducing intent-centric architecture for a new paradigm of human-centric applications. Anoma provides a universal multichain interface for building fully decentralized intent-centric apps that can satisfy user...
-
Hospitality Services Leader
vor 3 Stunden
Zug, Zug, Schweiz Sea Chefs VollzeitHospitality Services LeaderWe're seeking an experienced Hospitality Services Leader to helm our service operations at Sea Chefs. As a key member of our leadership team, you will be responsible for driving innovation, excellence, and exceptional guest experiences.Your Key ResponsibilitiesOperational Excellence: Develop and implement strategies to enhance...
-
Zug, Zug, Schweiz Prime21 AG VollzeitWe're excited to announce an opportunity for a talented UI/UX expert to join our team! As a key contributor to Status's mobile development team, you'll be responsible for designing and implementing seamless user experiences for our decentralized platform.In this role, you'll collaborate closely with designers to bring their vision to life, ensuring that...
-
Technical Community Manager
Vor 4 Tagen
Zug, Zug, Schweiz WorksHub VollzeitAbout the RoleThe Developer Relations Lead will play a key part in shaping the developer experience for Anoma and Juvix. Your responsibilities will include developing technical content, engaging with the developer community, and identifying opportunities for growth.Key ResponsibilitiesDevelop technical content to simplify development for other...
-
Back-End Development Opportunities
Vor 2 Tagen
Zug, Zug, Schweiz Interactive Brokers Group, Inc. VollzeitJob DescriptionWe are seeking highly skilled programmers from junior to senior level with an affinity for mathematics and a passion for high-quality software engineering. As a Java developer, your tasks may include:Designing, implementing, and delivering software solutions that meet architectural standardsManaging development tasks end-to-end, from business...