Aktuelle Jobs im Zusammenhang mit Store Support Specialist - Stäfa, Zürich - TN Switzerland
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Sales and Purchase Agreement Specialist
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Head / Senior Product Specialist IR
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Cloud Computing Deployment Specialist
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Strategic Revenue Growth Specialist
Vor 4 Tagen
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Store Support Specialist
vor 2 Wochen
The Sales Operations Manager will be responsible for managing specific tasks such as CRM calling campaigns, prospect registration, and cross-selling action plans. This includes engaging existing and prospect clients as per weekly plans, analyzing business KPIs, and proposing action plans to ensure impeccable service delivery.
Main Responsibilities- Clientelling:
- Mastery of the Client Journey to create customer emotion and desire.
- Proactive engagement with existing and prospect clients according to weekly plans.
- Sensitive sales and after-sales situation management.
- CRM task execution and calling campaign management.
- Analysis of business KPIs and proposal of action plans.
- Delivery of impeccable service throughout the client journey.
- Focus on developing and retaining existing clients and recruiting new ones.
- Participation in sales partnerships and OTO appointment routines.
- Team Support:
- Point of reference for Client Advisors on store policies and procedures.
- Support during the induction of new hires.
- Assistance in allocating duties and scheduling shifts.
- Adherence to safety and operational guidelines.
- Management of cash payments and goods safety.
- Participation in shipping, receiving, and cycle counts.
- Handling of all sales and after-sales activities.
- Follow-up of display guidelines and reporting relevant information to store management.
- Participation in operational tasks when necessary.
- Top performer in sales and KPIs.
- Team worker with good organizational skills.
- Thorough understanding of store operations and CRM activities.
- Transparent and effective communication.
- Strong understanding of performance KPIs and ability to execute action plans.