Customer Service Representative
Vor 6 Tagen
Customer Service Excellence at Western Union
We are seeking a highly skilled Customer Service Representative to join our team in Biel, Switzerland. As a Front Line Associate, you will play a critical role in delivering exceptional customer experiences and ensuring compliance with our standards.
Key Responsibilities:
- Ensure all transactions are conducted in accordance with our compliance standards.
- Address customer queries in a timely and professional manner.
- Meet the requirements for the role, including experience in customer service, cash handling, and proficiency in MS Office tools.
Benefits and Perks:
- Annual leave for full-time employees.
- Defined contribution pension plan.
Western Union values in-person collaboration, learning, and ideation. Our Hybrid Work Model enables employees to divide their time between working from home and working from an office location, with a minimum of three days per week in the office.
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