Customer Service Representative

Vor 6 Tagen


Zürich, Zürich, Schweiz Western Union Vollzeit

Customer Service Excellence at Western Union

We are seeking a highly skilled Customer Service Representative to join our team in Biel, Switzerland. As a Front Line Associate, you will play a critical role in delivering exceptional customer experiences and ensuring compliance with our standards.

Key Responsibilities:

  • Ensure all transactions are conducted in accordance with our compliance standards.
  • Address customer queries in a timely and professional manner.
  • Meet the requirements for the role, including experience in customer service, cash handling, and proficiency in MS Office tools.

Benefits and Perks:

  • Annual leave for full-time employees.
  • Defined contribution pension plan.

Western Union values in-person collaboration, learning, and ideation. Our Hybrid Work Model enables employees to divide their time between working from home and working from an office location, with a minimum of three days per week in the office.



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