Customer Service Representative
Vor 6 Tagen
About the Role
We are seeking a highly organized and customer-focused individual to join our Front Desk Team as a Receptionist. As the first point of contact for our clients and visitors, you will play a crucial role in ensuring the smooth operation of our reception area and providing exceptional service.
Key Responsibilities
- Welcoming and assisting clients and visitors, including registration and deregistration, and providing general information about our company.
- Answering and forwarding telephone calls and related messages, and managing our postal services.
- Overseeing the cash register and handling organizational tasks such as ordering and distributing supplies.
- Maintaining the reception area and meeting rooms, including arranging flowers and ensuring tidiness.
- Assisting with minor project work and performing various administrative duties.
- Providing organizational support for events and ensuring the overall presentability of our business premises.
- Organizing internal catering for lunches and snacks, and managing mail distribution and franking.
- Supporting our telephone operators and undertaking substitute tasks as needed.
Requirements and Skills
- Completion of basic commercial training or equivalent experience.
- Experience in the gastronomic or hotel sector is an advantage.
- Proficiency in German and English; French language skills are also advantageous.
- Good knowledge of MS Office, particularly Outlook.
- A proven track record in a similar position, either as an employee or in a sole responsible capacity.
- Pleasant charisma, excellent manners, and a confident, well-groomed appearance.
- Independence, reliability, and discretion.
- A strong service orientation and the ability to work under pressure.
- Very good organizational skills and a team-oriented personality.
About Robeco
Robeco is a global leader in sustainable investing, offering a range of active investment strategies across various asset classes. As a subsidiary of ORIX Corporation Europe N.V., we are committed to promoting diversity, equal opportunities, and inclusion amongst our employees.
Our Commitment to Diversity and Inclusion
We believe that a diverse and inclusive workplace is essential for driving innovation and success. We are committed to creating an environment where all employees feel valued, respected, and empowered to contribute their best work.
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