Process Improvement Specialist
Vor 2 Tagen
We are seeking a highly experienced Senior Specialist to lead our Order to Cash (O2C) process optimisation efforts. With your expertise in systems like D365 and Salesforce, you will drive efficiency, reliability, and customer satisfaction.
This 12-month fixed-term maternity cover contract offers the opportunity to work closely with cross-functional teams to design, document, and implement process improvements in a fast-growing, global sportswear company.
Main Tasks:- O2C Process Ownership: Assume responsibility for the end-to-end O2C process, integrating it with core systems and considering process variations across regions and teams.
- O2C Process Documentation & Knowledge Management: Lead thorough documentation of the O2C process, including process flows, SOPs, system configurations, and data mappings.
- O2C Process Improvement Project Management: Develop and manage comprehensive project plans for O2C process improvement projects from initiation to closure.
- Cross-Functional Collaboration & Stakeholder Management: Collaborate with cross-functional teams and serve as a liaison between business stakeholders and technical teams to ensure alignment on O2C process improvements and system implementations.
About the Company
We are one of the leading global sportswear brands, committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
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