Audio Visual Service Technician

vor 1 Tag

Zürich, Zürich, Schweiz Concept Vollzeit

AV Field Service Engineer Job Summary

We are seeking an experienced AV Field Service Engineer to join our team in Frankfurt and Munich. As a key member of our Field Engineering team, you will be responsible for maintaining high levels of customer service through onsite attendance and remote technical support.

Main Responsibilities

  • Field service engineering work as required
  • Onsite Service Engineering covering client sites as required
  • Travelling to Client sites (including European travel if required)
  • Site and event coordination and support
  • Preventative Maintenance calls as required
  • Rotation of client sites as required
  • Site surveys
  • Small works installations, including handover to Client
  • Working any rotational shift basis as required
  • Administration necessary to support engineering role

Desirable Skills

  • Technically proficient in AV / VC / UC technologies
  • Able to manage Client communications and escalations
  • Calm under pressure
  • Ability to take responsibility
  • Ability to multi task and prioritise
  • Excellent communicator on both telephone and email
  • Meticulous attention to detail
  • Organised
  • Flexible approach

Benefits

*Excellent comprehensive benefits package in line with German regulations

*Opportunity to join a market leader in the AV industry

*Fully expenses company van – mobile phone – expenses - paid overtime etc

*Join a company who will value you and where your opinion counts

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