Assistant Account Manager Position

vor 3 Wochen

Zürich, Zürich, Schweiz ING Vollzeit

ING's Presence in Switzerland & Work Environment

ING Switzerland is a leading international bank with over 30 years of experience in the country. We offer integrated financial solutions and advice to corporate and financial institution clients across various sectors. Our presence in Switzerland serves companies from over 60 different countries, and we have a diverse team of over 25 nationalities, with 310 employees based in Geneva and Zurich.

We provide corporate banking services to listed and private Swiss multinational groups, large corporates, and Swiss financial institutions. We are also a frontrunner in innovation, being a founding member of blockchain-based platforms in Geneva, aiming to transform commodities trade finance. Additionally, we are committed to sustainability, offering sustainability improvement facilities to large corporates and commodity traders, and we strive to help corporates reach their net-zero ambitions.

Your Role and Work Environment

Our ideal candidate:

  • Has experience in financial analysis and is comfortable working with figures.
  • Pays attention to details and is driven by a search for quality in their work.
  • Is ready to face challenges and can go the extra mile when needed.
  • Enjoys working in a diverse team and contributing to the team's results.
  • Is customer-focused, understands clients' needs, and maintains effective customer and stakeholder relationships.
  • Can manage complexity and work under tight timelines.
  • Is able to negotiate effectively and has well-developed influencing skills.
  • Has a balanced commercial vs. risk mindset.
  • Is a highly collaborative personality, a strong team player, and can communicate effectively with clients, ING teams, and senior management.
  • Has an international mindset.
  • Is fluent in English, with German or French being a plus.

Key Responsibilities

Key responsibilities include:

  • Helping senior colleagues manage large and important customer relationships, and occasionally managing smaller client relationships.
  • Taking a lead in the administration of the entire client relationship, including onboarding new clients and products, ensuring compliance and regulatory requirements are met.
  • Identifying and following up on cross-buy opportunities.
  • Working closely with product specialists to develop tailor-made solutions that fit clients' needs.
  • Conducting market and client research, keeping up to date with relevant market updates and trends to advance sector knowledge and create a differentiating client experience.
  • Driving forward commercial and credit approval processes, ensuring timely execution of client transactions and opportunities.
  • Supporting the team in prospecting and onboarding new clients.
  • Contributing to stakeholder engagement by identifying relevant stakeholders and finding out their needs and concerns, proposing adequate solutions.
  • Taking part in internal projects and strategic initiatives.
  • Taking ownership of risk management, following procedures to assess and mitigate financial and non-financial risk while operating simple standardized business processes to protect the organization from undue risks.

What We Are Looking For

We are looking for:

  • Approximately 1-3 years of experience in the financial sector, preferably in a role within a commercial bank.
  • Postgraduate education, preferably in Economics or Finance.
  • A self-starter with a can-do attitude, able to work with a high degree of autonomy and take on responsibility.
  • A customer-focused approach, understanding clients' needs and maintaining effective customer and stakeholder relationships.
  • Ability to manage complexity and work under tight timelines.
  • Effective negotiation and influencing skills.
  • A balanced commercial vs. risk mindset.
  • A highly collaborative personality, a strong team player, and effective communicator.
  • An international mindset.
  • Fluency in English, with German or French being a plus.

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