Aircraft Ground Support Specialist

vor 3 Wochen

Luzern, Luzern, Schweiz Pilatus Aircraft Ltd Vollzeit
AOG Desk Manager

Aircraft Ground Support Specialist

Pilatus Aircraft Ltd is seeking a highly skilled and experienced AOG Desk Manager to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their aircraft are airworthy and operational.

Key Responsibilities:
  • Manage and coordinate AOG support activities to ensure timely resolution of customer issues
  • Collaborate with internal stakeholders, including sales, marketing, and logistics teams, to ensure seamless communication and support
  • Source and procure spare parts and materials as required
  • Arrange and track shipments worldwide to ensure timely delivery
  • Develop and maintain strong relationships with customers, subsidiaries, and service centers
Requirements:
  • Technical or commercial education
  • Several years of professional experience in material management, customer service, or aircraft maintenance
  • Knowledge of technical documentation and experience with ERPs, preferably SAP
  • English language proficiency (B2 level)
  • Ability to prioritize tasks, manage stakeholders, and work independently as part of a team
What We Offer:
  • A committed, international team and unique projects
  • Flexible working hours and individual pension solutions
  • Support for training and opportunities for personal and professional development
  • Discounted meals in our staff restaurant and various discounts for employees
  • Team events to celebrate our successes together

Become part of the Pilatus family and contribute to our mission of delivering exceptional aircraft to our customers.

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