Airline Tax Compliance Specialist

vor 1 Tag

Genf, Genf, Schweiz The International Air Transport Association Vollzeit

About the Role

At IATA, we seek a skilled Airline Tax Compliance Specialist to join our dynamic team focused on managing airline taxes, fees, and charges (TFCs) compliance solutions. This is an exciting opportunity for a motivated professional with 3-5 years of experience in commercial or operational activities within the airline industry.

Job Summary

We are looking for a highly organized and detail-oriented individual with excellent communication and problem-solving skills to support customer queries related to TFC applications and bulletins. The successful candidate will be responsible for managing the collection and publication of industry taxes, fees, and charges, liaising with airlines, governments, and IATA local offices as required.

Key Responsibilities

  • Manage the collection and bulletin publication of industry taxes, fees, and charges, liaising with airlines, governments, and IATA local offices as required.
  • Support customer queries related to TFC applications and bulletins, collaboratively working with the relevant IATA SMEs and/or IATA local offices to solve complex issues while maintaining a high quality of customer service.
  • Responsible for the day-to-day administration of TTBS web-based applications and SharePoint sites.
  • Support the TTBS Product Manager on operational queries and relevant actions resulting from industry user groups (Tax Governance Group), participating in meetings as required.
  • Develop and maintain operational SOPs, training material, conducting educational webinars and trial sessions for users and prospects as required.

Requirements

  • 3-5 years airline business experience in commercial or operational activities, preferably in the areas of airline pricing and/or revenue accounting (with knowledge of passenger ticket taxes, fees, and charges).
  • Excellent communication and problem-solving skills, patience handling complex cases, ability to work in multicultural teams.
  • Customer-oriented mindset – ability to listen to customers to better understand their needs and be proactive in providing solutions.
  • Fully competent in Microsoft Office, especially Outlook, Excel, and PowerPoint.
  • Highly proficient in spoken and written English, working knowledge of additional language(s) is a plus.

What We Offer

IATA offers a competitive salary range of $80,000 - $110,000 per annum, depending on location and experience, as well as a comprehensive benefits package, including flexible work arrangements, travel benefits, family-friendly policies, equal pay, and a day off on your birthday. We also care about our employees' wellbeing and provide opportunities for professional growth and development.

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