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Crew and Operations Manager

vor 2 Wochen


Basel, Basel-Stadt, Schweiz Viking Vollzeit

Viking, a premier cruise line, is looking for a skilled Human Resources Manager to join our team in Basel, Switzerland.

About the Position
  • The ideal candidate will be responsible for overseeing all HR-related activities for a designated fleet of vessels, working closely with Senior Officers onboard, and providing expert advice on employee performance evaluations.
  • This role reports directly to the Director of Human Resources and is based at our Operational Headquarters in Basel, Switzerland.
Main Responsibilities
  1. HR Administration: Effectively manage HR administration and crew wellbeing.
  2. Employee Record Maintenance: Maintain accurate and up-to-date employee records.
  3. Contract Preparation: Prepare employment contracts for employees and assist with visa applications.
  4. HR Needs Identification: Identify and address HR needs for assigned areas in partnership with the Corporate Operations Manager (COM).
  5. Crew Recruitment: Ensure timely recruitment of required crew members for assigned operations.
  6. Relationship Building: Foster strong business relationships with core teams and departments.
  7. Employee Engagement: Serve as the primary point of contact for employee relations, ensuring adherence to company policies and procedures.
  8. Staff Satisfaction: Monitor and enhance staff satisfaction levels in conjunction with the COM.
  9. Leadership Support: Offer support to the COM in deploying management positions and conducting performance assessments.
  10. Onboard Support: Assist the Senior Officer onboard with HR administration and vacation planning.
Requirements and Qualifications
  • Minimum 2 years of professional experience in a comparable role.
  • Excellent English and German language skills (written and verbal).
  • Advanced computer skills, including Microsoft Office, and administrative experience.
  • Exceptional organizational, communication, and interpersonal skills.
  • Ability to work independently, service-oriented, and guest-focused.
  • Positive attitude, organized, adaptable, team player, innovative, stress-resistant, and resilient.
Benefits
  • Diverse and dynamic work environment.
  • Modern workspace.
  • Flexible working hours.