Technical Support Specialist

vor 2 Stunden


DomatEms, Graubünden, Schweiz Hamilton Bonaduz AG Vollzeit

As a Technical Support Specialist with Hamilton Bonaduz AG, you will play a critical role in ensuring the smooth operation of our Biobank and Compound Management Systems. This position requires strong technical expertise and excellent communication skills to provide top-notch support to our customers.

About Us

We are a leading innovator in the health sector, dedicated to driving innovation that improves people's lives. Since 1950, we have been providing solutions for various industries, including ventilators, automated pipetting, sample management, and process sensors. Our team is passionate about delivering cutting-edge products and services that make a real difference.

Job Description

This is an exciting opportunity to join our dynamic team as a Technical Support Specialist. Your primary responsibilities will include:

  • Installation and commissioning of new Biobank and Compound Management Systems
  • Training and technical advice to our customers
  • Performing regular maintenance work
  • Repair services in the event of a fault
  • Independent planning, execution, and documentation of work
  • Supervision of our technical support hotline
  • Introduction of corrective and preventive measures
What We Offer

In return for your expertise and dedication, we offer a competitive salary, estimated at CHF 80,000 per year, depending on location. You will also enjoy:

  • A degree in technical engineering or an equal technical education or relevant experience
  • Preferably a background in the Life Science market
  • Professional experience in a similar position is an advantage
  • Accustomed to working independently
  • Customer-oriented and entrepreneurial thinking
  • You work reliably under time pressure, flexible, and resilient
  • Fluent in English; German language is an advantage
  • Willingness for international travel of about 80%, including overnight stays
About the Role

This is a full-time position based in Switzerland, requiring approximately 80% international travel. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply. Please submit your application online using the 'Apply now' button.



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