Client Services Project Manager

vor 1 Monat

Allschwil, Basel-Land, Schweiz ThermoFisher Vollzeit
Job Summary

Thermo Fisher Scientific is seeking a highly motivated and organized Client Services Project Manager to join our team. As a key member of our Client Services department, you will be responsible for generating batch documentation in accordance with Thermo Fisher SOPs, GMP and GxP Guidelines and client requirements.

Key Responsibilities:
  • Collaborate closely with other teams to enable the creation of project documentation and ensure it proceeds in a timely and controlled manner.
  • Generate Production orders in ERP system (GPM) and associated documents.
  • Generate Label Print orders in ERP system (Clinical Labelling system) and associated documents.
  • Participate in pre-operations meetings to discuss and resolve technical specifications and operational challenges of new projects.
  • Attend close-out meetings to review the success of projects and participate in continuous improvement opportunities.
  • Manage online operational issues and resolve challenges to ensure operations continue with minimum disruption.
  • Understand and follow all job relevant Thermo Fisher Standard Operating Procedures.
  • Act as the SME for the ERP system (GPM) users for the Client Services department.
  • Manage documentation administration tasks to facilitate the documentation process.
Requirements:
  • Bachelor's degree or equivalent education, ideally in pharma or commercial environment.
  • Organisational talent, motivated, and independent.
  • Excellent grammar and writing skills.
  • Proficient computer skills.
  • Good written and spoken English knowledge.
Preferred Qualifications:
  • Experience in pharma industry, commercial operations, quality, and GMP skills.
  • Experience in technical writing.
  • Customer service experience.

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