Financial Governance Specialist
vor 4 Wochen
About the Role
We are seeking a highly skilled Financial Governance Specialist to join our team at Company 81 - Manulife Data Services Inc. As a key member of our Investment Operations team, you will be responsible for ensuring the completion of daily business deliverables and adherence to our Service Level Agreement and Schedule of Services.
Key Responsibilities
- Work closely with Investment Operations and other internal/external teams to ensure process and production updates and issues are resolved in a timely manner.
- Review Cash and Position exceptions as part of our Recon Governance model.
- Deliver and/or quality check simple to complex data-structured dashboards, and train team members in building business dashboards.
- Lead operational process improvements, recommend, and initiate tactical solutions/initiatives, and actively participate in projects such as system transitions (UAT), process transformations, etc.
- Aid in the successful delivery of compliance, audit, and regulatory facilitated requirements.
- Aid in the technical capability development of the team, ensuring procedures are updated and lead the annual procedure exercise.
- Aid in the preparation of Management Information reports, including data gathering and data cleansing.
- Remain updated with relevant industry development and market-specific best practices.
- Act as back-up Subject Matter Expert as required, participate in a regular program of industry-specific training and interdepartmental cross-training to ensure continuity of service and capability development.
Requirements
- Bachelor's degree in business administration, Accounting, Finance, Economics, or any related course.
- At least five years related work experience.
- CISI certifications, CPA/CFA designation is an advantage.
- Project Management and Operational Excellence training/certification such as PMO, Agile - SCRUM, Six Sigma is an advantage.
- Operational experience in functions related to Investments/Market Operations such as reconciliations, asset servicing, settlements, onboarding, static.
- At least intermediate knowledge on different investment products required.
- Intermediate to Advanced MS Office skills.
- Track record of continuous improvement projects leveraging Power Platform is an advantage.
- Experience delivering automation projects in collaboration with Robotics and Machine Learning Technology teams is an advantage.
- Knowledge in third-party financial data platforms, e.g. OMGEO, Bloomberg is an advantage.
Competencies
- Has in-depth knowledge of the Investments/Markets Operations business and the different functions in the trade lifecycle.
- Basic knowledge of related Disciplines and able to assist team members with less experience.
- Keen attention to details and strong analytical ability to resolve complex problems and take perspectives on existing solutions.
- Excellent verbal and written communication and interpersonal skills.
- Flexible and agile – quick to pick-up on tight deadlines and changes in requirements.
- Strong Risk and Controls acumen – attention to quality, able to perform investigation and root cause analysis on operational incidents and assist with internal and external audit and key controls activities.
- Can lead projects or project steps within a broader project, contributes to process improvements.
- Effective Facilitation and Presentation skills.
- Ability to perform quality check/controls and administer technical coaching for performance as needed.
- Client-focused and ability to work on prioritizing responsibilities.
- Highly trainable and ability to work independently with minimal guidance and supervision.
About Us
At Company 81 - Manulife Data Services Inc., we are committed to providing a values-first culture, boundless opportunity, continuous innovation, delivering the promise of Diversity, Equity and Inclusion, and championing Corporate Citizenship. We invite you to join our team and help redefine the future of financial services.
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