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Client Support Professional

vor 1 Woche


Luzern, Luzern, Schweiz Thirdpartycs Vollzeit

We're Third Party CS, and we're on a mission to deliver exceptional customer experiences. As a Client Support Professional, you'll play a vital role in achieving this goal by providing top-notch support to our clients.

As a key member of our team, you'll be responsible for managing incoming calls, emails, chats, and/or interactive voice response systems. Your primary goal will be to ensure that every customer interaction is positive, efficient, and resolution-focused.

We're looking for someone with excellent customer care and focus skills, who can assess customers' needs and provide the correct answer or solution. As a Client Support Professional, you'll also need to be able to multitask, prioritize tasks effectively, and maintain accurate records of customer interactions and account changes.

We offer a comprehensive benefits package, including health insurance, retirement plan, and flexible hours. And as a remote position, you'll have the opportunity to work from home and enjoy a better work-life balance.