Executive Food and Beverage Ambassador

vor 21 Stunden


Zürich, Zürich, Schweiz FIVE Zürich Switzerland Vollzeit

About FIVE Hotels and Resorts

FIVE Hotels and Resorts is a leading hospitality brand that combines Swiss hospitality with its signature flair for exceptional experiences. Our award-winning team delivers 'FIVE-star' guest experiences to international guests.

Job Description: Chef De Rang

We are seeking a highly skilled and dynamic Chef De Rang to join our committed Food and Beverage team. As a key member of the team, you will be responsible for delivering exceptional service standards, maintaining a high level of organization, and working closely with the management team to develop constantly evolving service goals.

Key Responsibilities:

  • Maintain a service standard that prioritizes timeliness as the new luxury, delivering 'FIVE-style' service to the highest level of expectation while having fun with the FIVE vibe.
  • Develop commercial savvy skills to identify opportunities to sell and upsell with guests, while adhering to FIVE policies.
  • Support the smooth running of the venue, ensuring all aspects of the guest's Food and Beverage experience meet 'FIVE-star' standards.
  • Work collaboratively with the team to maximize guest satisfaction and comfort, responding promptly to guest inquiries.
  • Take ownership of guest concerns, requests, and ensure decisive action is taken to achieve guest approval.
  • Be aware of guest preferences and assist in compiling guest history to offer unique and personalized service.

What We're Looking For

  • A hands-on approach with a 'can-do' attitude.
  • A commitment to delivering exceptional guest services with a passion.
  • The ability to find creative solutions while taking ownership of all duties and tasks assigned.
  • Teamwork-oriented behavior, with a positive, proactive outlook, hardworking, and outgoing personality.

Benefits at Work

FIVE offers an exciting opportunity for career advancement, with team-spirited colleagues who share a fun-to-work-with energy. A discount at our restaurants is also available.



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