Executive Food and Beverage Ambassador
vor 21 Stunden
About FIVE Hotels and Resorts
FIVE Hotels and Resorts is a leading hospitality brand that combines Swiss hospitality with its signature flair for exceptional experiences. Our award-winning team delivers 'FIVE-star' guest experiences to international guests.
Job Description: Chef De Rang
We are seeking a highly skilled and dynamic Chef De Rang to join our committed Food and Beverage team. As a key member of the team, you will be responsible for delivering exceptional service standards, maintaining a high level of organization, and working closely with the management team to develop constantly evolving service goals.
Key Responsibilities:
- Maintain a service standard that prioritizes timeliness as the new luxury, delivering 'FIVE-style' service to the highest level of expectation while having fun with the FIVE vibe.
- Develop commercial savvy skills to identify opportunities to sell and upsell with guests, while adhering to FIVE policies.
- Support the smooth running of the venue, ensuring all aspects of the guest's Food and Beverage experience meet 'FIVE-star' standards.
- Work collaboratively with the team to maximize guest satisfaction and comfort, responding promptly to guest inquiries.
- Take ownership of guest concerns, requests, and ensure decisive action is taken to achieve guest approval.
- Be aware of guest preferences and assist in compiling guest history to offer unique and personalized service.
What We're Looking For
- A hands-on approach with a 'can-do' attitude.
- A commitment to delivering exceptional guest services with a passion.
- The ability to find creative solutions while taking ownership of all duties and tasks assigned.
- Teamwork-oriented behavior, with a positive, proactive outlook, hardworking, and outgoing personality.
Benefits at Work
FIVE offers an exciting opportunity for career advancement, with team-spirited colleagues who share a fun-to-work-with energy. A discount at our restaurants is also available.
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