E-Commerce Product Manager

Vor 5 Tagen

Bioggio, Tessin, Schweiz Guess Europe Sagl Vollzeit
About the Role

We are seeking a highly skilled E-Commerce Product Manager to lead and grow our web operations, UX/UI, and web development team. As a key member of our team, you will drive the enhancement of user experience across our website, overseeing the full lifecycle of UX design projects from research and conception to delivery.

Key Responsibilities
  • Manage the UX, Web Operations, and Web Development Team, ensuring the growth of its various components: UX, Development, and Configurations.
  • Lead UX design projects from conception to completion, including wireframes, mockups, and prototypes, ensuring timely and high-quality delivery.
  • Drive enhancements in user experience across our website, improving customer experience and conversion rates.
  • Conduct user research and usability testing to identify areas for improvement.
  • Implement design solutions that enhance usability, accessibility, and overall user satisfaction.
  • Perform A/B testing on prototypes and live site features to validate design choices and optimize user experiences.
  • Work closely with cross-functional teams, including sales, web-marketing, operations, merchandising, content, CEM, and CRM, to ensure cohesive project execution.
  • Supervise the scheduling of activities related to the commercial calendar, ensuring that promotions and content on our website are aligned and accurate.
  • Perform regular core web vitals audits to ensure optimal performance.
  • Maintain and continuously improve the design system to ensure consistency and scalability across our website.
  • Develop product roadmaps and prioritize features and enhancements based on business impact, customer feedback, and resource availability.
  • Monitor and analyze e-commerce product performance metrics, including sales, conversion rates, and customer satisfaction.
Requirements
  • Minimum 5 years of experience in e-commerce UX design, ideally within the fashion industry/e-commerce business, with a strong willingness to act as a Product Manager.
  • Strong portfolio demonstrating expertise in design thinking and the creation of impactful digital experiences.
  • Deep understanding of visual hierarchy and comprehensive knowledge of usability best practices.
  • Proven problem-solving skills with a focus on balancing design concepts and product requirements.
  • Familiarity with Agile methodologies and the ability to thrive in a constantly evolving environment.
  • Effective communication and collaboration skills within cross-functional teams.
  • Exceptional organizational skills with a high degree of flexibility and proactivity.
  • Excellent teamwork and communication abilities, both written and verbal.
  • Fluency in English, with additional languages being a plus.
  • Experience with A/B testing and data-driven decision-making to optimize user experiences.
  • Proficiency in UX/UI design tools such as Sketch, Figma, Adobe XD, or similar.
  • Understanding of front-end development languages like HTML, CSS, and JavaScript to effectively communicate with developers.
  • Experience in leading and mentoring teams, with a focus on nurturing talent and driving team growth.
  • Knowledge of accessibility standards and best practices to ensure inclusive design.
  • Experience with Salesforce Commerce cloud and Marketing cloud.
  • Ability to manage multiple projects simultaneously, ensuring timely delivery within budget.
  • Up-to-date with the latest trends and technologies in UX/UI design and e-commerce.
About Guess Europe Sagl

We are a progressive and sustainable global company, constantly looking for new challenges and opportunities to grow in a competitive and tough market. We promote a people-first workspace, where our employees' well-being and development are part of our history and success.

We offer a dynamic working environment, a balance between work and personal life, physical and mental health programs, and opportunities for growth and development.

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