Sales Operations Specialist

vor 2 Monaten


Ebikon, Luzern, Schweiz Schindler Group Vollzeit

About the Role

We are seeking a highly skilled Business Process Manager to join our team at Schindler Group. As a key member of our Sales team, you will be responsible for driving end-to-end business value management of our core business processes and applications in the area of Sales, Modernization, and Existing Installations.

Key Responsibilities

  • Manage the approved project portfolio for process and solution development and solution-specific roll-outs in Schindler Sales tools; report on project portfolio progress.
  • Develop and optimize the New Installation Sales and Modernization Sales business process model and architectural design of SHAPE Sales and NewCRM.
  • Identify and share business process best-demonstrated practice for continuous process improvements and automation in order to achieve operational excellence.
  • Drive process commonality, harmonization, and simplification across the process value chain.
  • Orchestrate a global network of business owners/experts and key-users in the business unit Sales, Modernization, and Marketing.

About You

We are looking for a highly experienced professional with a Master's degree in information technology or equivalent, and at least 4 years of functional and leadership experience in the elevator business or related industries. You should have IT affinity and knowledge combined with management expertise to manage complex business processes in IT systems. Fluency in English is required, and German speaking and writing is a plus.

What We Offer

  • A position in a future-oriented industry with a diverse product range.
  • Attractive and performance-related remuneration.
  • Development opportunities, including a job-specific onboarding program and technical and soft skills development programs.
  • Flexible working hours to support work-life balance.
  • Corporate benefits, including employee discounts.
  • A culture of diversity and inclusion.


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