Claims Team Lead
vor 2 Wochen
Our Claims team is a key differentiator in the industry. We're seeking an experienced Claims Team Lead to join our Property, Construction, Marine team in Switzerland. As a Claims Team Lead, you will be responsible for leading a team of experts in handling complex claims, driving consistency, and managing performance. You will work closely with our Regional Practice Leaders and Underwriting teams to achieve the best possible outcomes for our clients.
Key Responsibilities:- Lead the Property, Construction, Marine Claims Team, driving consistency and managing performance in Switzerland.
- Supervise specific Property, Construction, Marine accounts and work closely with clients and brokers to drive claims to resolution.
- Investigate, negotiate, and settle assigned Property & Construction claims promptly and equitably.
- Proactively manage assigned Property & Construction claims, setting and implementing case strategies under the direction of local Head of Claims, Practice Leaders, and Claims Legal.
- Partner with internal and external counsel to set and pursue effective litigation strategies for complex claims.
- Manage expenses through thoughtful expense management and claims best practice.
- Interact and cooperate with our international claims network and other core business functions.
- Coordinate and manage communication with internal and external stakeholders to ensure high-level customer service.
- Produce internal reporting in support of best practice and reserving guidelines.
- At least 10 years of experience in the national or international insurance industry.
- Leadership experience, with a strong track record of managing teams and driving performance.
- Excellent communication, collaboration, presentation, and influencing skills.
- Seasoned in handling Property & Construction claims, with working knowledge of applicable regulations.
- Fluent in German and English, with any other European language an advantage.
- Willingness to work independently in a fast-paced, dynamic environment.
- Up-to-date knowledge of claims handling, administration systems, and processes.
AXA XL is the P&C and specialty risk division of AXA, known for solving complex risks. We combine a strong capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace. We partner with those who move the world forward, offering innovative and flexible risk solutions.
Corporate ResponsibilityAt AXA XL, our approach to corporate responsibility is aligned with our business strategy. We focus on key issues pertinent to our business, including climate, water, and financial resilience. We're reducing our carbon footprint, protecting ecosystems, and exploring how our business can help build a better world.
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