Commodities Operations Director

Vor 4 Tagen


Genf, Genf, Schweiz Michael Page International (Switzerland) SA Vollzeit

About Our Client

Our client is a leading trading company based in Switzerland.

Job Description:

Client Onboarding and Account Management
  • We oversee the entire client onboarding process, including the maintenance of client accounts.
  • We ensure that all procedures related to Know Your Customer (KYC), tenders, and contracts are properly managed and compliant with regulations.
  • We formalize and coordinate the implementation of procedures for setting up new client accounts, ensuring a smooth transition and integration into our systems.
Daily Commercial Operations Management
  • We manage the daily aspects of commercial operations, including deliveries, pricing, invoicing, payments, and reconciliation processes.
  • We ensure the accuracy and completeness of all documentation related to precious metals deliveries.
  • We monitor and reconcile client trade accounts, market positions, and balances to maintain accuracy and prevent discrepancies.
  • We guarantee that invoicing for goods and services is carried out correctly and efficiently.
  • We handle issues by resolving them or escalating them to the appropriate level to ensure they are addressed promptly.
Interdepartmental Communication Facilitation
  • We ensure effective communication across various departments, including relationship managers, production, logistics, treasury, trading, and back office.
  • We act as a liaison to promote synergy and streamline operations, ensuring all parts of the company are aligned and informed on client-related activities.
Operational Performance Improvement
  • In collaboration with the Chief Operating Officer (COO), we design and monitor key performance indicators (KPIs) for operations.
  • We focus on improving operational efficiency and effectiveness through data-driven insights and continuous performance evaluation.
IT Development Support
  • We work in tandem with IT project managers to help in the development or upgrading of IT tools related to client operations.
  • We play a crucial role in the integration of technological solutions that enhance client servicing and operational capabilities.

The Successful Applicant

  • A master's degree in economics, finance, or other relevant field.
  • 5-7 years of work experience in commodities trading houses or financial institutions in similar positions.
  • Successful experience leading a team with various profiles and from various locations is a must.
  • 2-3 years of experience in project management.
    • Leadership skills and high drive.
    • Excellent interpersonal skills and customer orientation.
    • Agile and flexible mindset, reactive to requests.
    • Excellent organizational skills and attention to detail.
    • Ability to interact with colleagues of diverse cultures; respect for diversity.
    • Proficiency in spoken and written English is required.

What's on Offer

This is a permanent full-time position. The company has great values; the team is skilled, agile, and dynamic. This position might require occasional travel.



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