Senior Voice Solutions Architect

vor 12 Stunden


Basel, Basel-Stadt, Schweiz Coopers Group AG Vollzeit

The Coopers Group AG is seeking a Senior Voice Solutions Architect to lead the planning and design of our technology solutions, ensuring they align with our enterprise architectural plan.

This role requires strong knowledge of CUCM, Cisco Voice gateways, Skype, and Teams voice. You will support the transition of these systems to a Teams voice solution, reviewing and interpreting business requirements specifications to ensure alignment between customer expectations and current or future ICT capability.

You will be responsible for operating the environment, ensuring high availability, and delivering project work according to overall standards and concepts. Additionally, you will conduct technology scouting, propose new solutions, liaise with vendors, and define global IT infrastructure standards.

You must have excellent problem-solving skills, ensuring the resolution of critical incidents and maintaining the security of systems and unauthorized access to systems. Furthermore, you will ensure that systems are implemented and documented in compliance with our standards.



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