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Technical Support Specialist

vor 2 Monaten


Bern, Bern, Schweiz Bouygues Energies & Services Vollzeit

Job Summary

We are seeking a highly motivated and customer-oriented Field Service Technician to join our Onsite Services team in Bern. As a key member of our team, you will be responsible for delivering exceptional customer experiences through the installation, maintenance, and repair of telecommunications, internet, and TV services.

Key Responsibilities

  • Perform service calls and installations in the Bern area for our providers and customers.
  • Resolve technical issues, including telephone, internet, and TV problems, for residential and commercial customers.
  • Install and configure telephone, TV, and internet services for customers.
  • Deploy and maintain IT infrastructure nationwide.

Requirements

  • Hold a technical diploma or equivalent, preferably in electrical engineering or a related field.
  • Be able to work independently and as part of a dynamic team.
  • Have excellent communication and customer service skills.
  • Speak fluent German, with knowledge of French and experience with fiber optic installation being an asset.

What We Offer

We provide a challenging and varied role, opportunities for professional growth, a top-notch infrastructure, and excellent social benefits. If you are a motivated and customer-focused individual who excels in a fast-paced environment, we encourage you to apply. We look forward to getting to know you and exploring how you can contribute to our team's success.