Sales Manager Zurich

vor 1 Woche

Zürich, Zürich, Schweiz Dolce & Gabbana Vollzeit

Join Dolce & Gabbana as a Sales Manager in our Zurich boutique

We are seeking an exceptional Sales Manager with an established client portfolio and previous Luxury Retail experience working for a luxury brand. This is a perfect opportunity for a Client Advisor looking to take their career to the next level. Proven clienteling skills and an established client book are preferred.

Main activities and responsibilities:

  • Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
  • Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
  • Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client's interest and consistently achieving monthly sales targets.
  • Proactively using clienteling tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
  • Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
  • Ensure the achievement of the sales goals, enhancing and developing the business
  • Sourcing new clients using the CRM tools
  • Maintaining and building productive long-term relationships with DG loyal clients
  • Ability to mentor Client Advisors
  • Oversee the organization's sales policies, objectives and initiatives
  • Assist in merchandising and maintenance of the shop floor

Requirements:

  • Relevant luxury retail experience
  • Excellent written and verbal communication skills
  • RTW experience preferred

Location: Switzerland - Zurich

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