Sales Process Optimization Specialist
Vor 7 Tagen
We are seeking a highly skilled Sales Process Optimization Specialist to join our European Fleet Sales team.
In this role, based in our European headquarters in Zürich, you will work closely with multiple departments to improve efficiency and enhance workflows.
You will support the entire fleet sales order fulfillment process, from order request to delivery, ensuring accuracy and timeliness.
Additionally, you will collaborate with cross-functional teams to support fleet sales initiatives and provide training and support to the fleet sales team.
Key Responsibilities:
- Improve existing sales processes to increase efficiency and productivity.
- Develop and implement new processes to streamline order fulfillment.
- Collaborate with cross-functional teams to support fleet sales initiatives.
- Provide training and support to the fleet sales team on tools, processes, and best practices.
- Support & prepare reports for monthly fleet sales performance tracking.
- Follow up on various operational customer requests promptly and professionally.
- Identify and implement improvements for fleet sales operations.
What you should bring:
- Bachelor's degree in Business, Sales, Marketing, or a related field
- Proven experience in sales coordination, order fulfillment, or a similar role.
- Strong understanding of order processing, sales processes, and customer relationship management, ideally with a fleet sales background
- Excellent organizational and project management skills.
- Effective written and oral communication skills and interpersonal abilities.
- Analytical mindset with proficiency in data analysis and reporting.
- Problem-solving skills and the ability to make decisions under pressure.
- Ability to thrive in a fast-paced, ambiguous and dynamic environment and adapt to changing priorities and market conditions.
- Self-starter & hands on approach
- Strong MS office skills, Salesforce experience will be beneficial
- Fluent in English, good command of French and/or German will be an asset
What we offer:
- A dynamic and international environment with a small, highly collaborative team.
- The opportunity to shape fleet sales operations from the ground up and make a real impact.
- A broad range of topics to work on, gaining diverse experience across fleet sales operations.
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