Pandora Customer Expert in Germany
Vor 4 Tagen
Are you passionate about jewelry and customer support? We're looking for a skilled German-speaking Customer Support Representative to join our team at Pandora.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has excellent communication and problem-solving skills. As a key member of our Customer Experts team, you will be responsible for providing top-notch customer service and support.
Responsibilities include:
- Handling customer calls, emails, and chats in German, responding to inquiries and resolving issues efficiently.
- Providing accurate product information, pricing, and order status, as well as handling account and billing queries.
- Collaborating with colleagues to resolve complex customer issues and sharing best practices to drive continuous improvement.
Requirements:
- Excellent command of German, with good knowledge of English.
- Strong communication and problem-solving skills, with the ability to multitask and work effectively in a fast-paced environment.
- A positive attitude and willingness to learn and grow with the company.
About the role:
- Competitive monthly salary and benefits package.
- Opportunities for career growth and development within a dynamic and supportive team.
- Full training and certification program to equip you with the skills and knowledge needed to succeed in this role.
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