Pandora Customer Expert in Germany

Vor 4 Tagen


Zug, Zug, Schweiz Teleperformance Vollzeit

Are you passionate about jewelry and customer support? We're looking for a skilled German-speaking Customer Support Representative to join our team at Pandora.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has excellent communication and problem-solving skills. As a key member of our Customer Experts team, you will be responsible for providing top-notch customer service and support.

Responsibilities include:

  • Handling customer calls, emails, and chats in German, responding to inquiries and resolving issues efficiently.
  • Providing accurate product information, pricing, and order status, as well as handling account and billing queries.
  • Collaborating with colleagues to resolve complex customer issues and sharing best practices to drive continuous improvement.

Requirements:

  • Excellent command of German, with good knowledge of English.
  • Strong communication and problem-solving skills, with the ability to multitask and work effectively in a fast-paced environment.
  • A positive attitude and willingness to learn and grow with the company.

About the role:

  • Competitive monthly salary and benefits package.
  • Opportunities for career growth and development within a dynamic and supportive team.
  • Full training and certification program to equip you with the skills and knowledge needed to succeed in this role.


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