Luxury Fashion Retail Leader
Vor 2 Tagen
We are seeking a seasoned Store Manager to join our esteemed Accessories Luxury Fashion Company in Geneva. As a Store Manager, you will be responsible for leading a dynamic team and delivering exceptional customer experiences.
Responsibilities:- Team Development:
- Strategically plan and manage staff resources to drive sales and growth.
- Lead recruitment, onboarding, and training processes to ensure a high-performing team.
- Set operational goals aligned with the luxury fashion industry's standards.
- Provide regular feedback and conduct team development activities to foster a culture of excellence.
- Store Administration and Operation:
- Elevate the shopping experience through meticulous budgeting and finance management.
- Coordinate administrative tasks with a global perspective to ensure seamless operations.
- Provide insightful reports and highlight key performance indicators (KPIs) that align with the fashion industry's dynamic standards.
- Liaise with HR to maintain impeccable store standards and implement Visual Merchandising guidelines.
- Safeguard inventory management standards and adapt to operational needs.
- Customer Engagement:
- Embody the role of a fashion brand ambassador, cultivating B2C relationships.
- Enhance customer satisfaction by delivering impeccable client service.
- Navigate contentious situations with poise, coordinating both sales and aftersales processes.
- Cultivate and update the client database, developing strong business relationships with local partners.
- High school degree or equivalent; university degree in a business-related field.
- At least 5 years of experience in fashion retail management, with a keen understanding of the luxury sector.
- Fluent in French and English.
- Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
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