Luxury Fashion Retail Leader

Vor 2 Tagen


Genf, Genf, Schweiz Gi Group SA Vollzeit
Gi Group SA

We are seeking a seasoned Store Manager to join our esteemed Accessories Luxury Fashion Company in Geneva. As a Store Manager, you will be responsible for leading a dynamic team and delivering exceptional customer experiences.

Responsibilities:
  • Team Development:
    • Strategically plan and manage staff resources to drive sales and growth.
    • Lead recruitment, onboarding, and training processes to ensure a high-performing team.
    • Set operational goals aligned with the luxury fashion industry's standards.
    • Provide regular feedback and conduct team development activities to foster a culture of excellence.
  • Store Administration and Operation:
    • Elevate the shopping experience through meticulous budgeting and finance management.
    • Coordinate administrative tasks with a global perspective to ensure seamless operations.
    • Provide insightful reports and highlight key performance indicators (KPIs) that align with the fashion industry's dynamic standards.
    • Liaise with HR to maintain impeccable store standards and implement Visual Merchandising guidelines.
    • Safeguard inventory management standards and adapt to operational needs.
  • Customer Engagement:
    • Embody the role of a fashion brand ambassador, cultivating B2C relationships.
    • Enhance customer satisfaction by delivering impeccable client service.
    • Navigate contentious situations with poise, coordinating both sales and aftersales processes.
    • Cultivate and update the client database, developing strong business relationships with local partners.
Requirements:
  • High school degree or equivalent; university degree in a business-related field.
  • At least 5 years of experience in fashion retail management, with a keen understanding of the luxury sector.
  • Fluent in French and English.
  • Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.


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