Technical Support Specialist for Hospital IT
vor 1 Monat
Gi Group SA is seeking an experienced ICT Service Desk & Support professional to join their team in Zurich, Switzerland.
About the Role:
We are looking for a skilled and customer-focused individual to provide technical support and assistance to users across all locations. As the first point of contact in the ICT service desk, you will be responsible for receiving questions and fault reports, analyzing and triaging issues, answering user queries, and resolving faults in a timely manner.
Your Responsibilities:
- Provide technical support and assistance to users via phone, email, or in-person
- Analyze and troubleshoot technical issues with hardware and software
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of current Windows systems, Office applications, and other relevant technologies
- Conduct user training and education on new technologies and processes
Requirements:
- Completed vocational apprenticeship as an IT specialist, ICT specialist EFZ, or business IT
- Excellent knowledge of current Windows systems, Office applications, and VoIP telephony
- Practical experience in the service desk & support area
- Category B driving license
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proficient in German and English languages
Benefits:
- A competitive salary range of CHF 60,000 - 80,000 per annum
- A comprehensive benefits package including health insurance, pension plan, and paid time off
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Gi Group SA:
Gi Group SA is a leading staffing company in Switzerland, providing temporary, permanent, and professional staffing solutions to clients across various industries. We are committed to connecting candidates with companies and creating value through our services.
Contact Information:
Please apply online or contact your Gi Group recruiter for further information about the position.
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